Stephanii Watts
Eureka,MO
Summary
Dynamic and accomplished healthcare leader with over a decade of experience directing complex care management programs. Proven success in developing, scaling, and optimizing case management operations across multi-specialty and multi-site settings. Skilled in leading high-performing teams, implementing value-based care initiatives, and driving measurable improvements in patient outcomes, cost efficiency, and compliance. A collaborative strategist committed to advancing organizational goals through data-driven performance management and patient-centered solutions.
Overview
16
16
years of professional experience
1
1
Certification
Work History
Director of Orthopedic Case Management
Signature Medical Group
08.2013 - Current
- Founded and directed a high-performing orthopedic case management program supporting 31 surgeons across multiple regions.
- Designed and implemented workflows for Medicare Bundled Payment (BPCI & BPCI Advanced) programs, achieving consistent cost savings and improved outcomes.
- Partnered with executive leadership to develop and optimize proprietary care management software, integrating data tracking, quality measures, and reporting.
- Recruited, trained, and led a multidisciplinary team of case managers, fostering accountability, clinical excellence, and patient satisfaction.
- Expanded operations to include commercial payers (Cigna), demonstrating adaptability to diverse reimbursement models.
- Sustained quarterly Medicare savings and consistently high patient satisfaction scores through innovation and clinical redesign.
RN Case Manager
Cigna Behavioral Health
05.2012 - 08.2013
- Managed caseloads exceeding 120 patients with chronic and behavioral health conditions, guiding members toward improved self-management and health outcomes.
- Developed individualized care plans that led to measurable reductions in key clinical indicators.
- Recognized with four Cigna Champion Awards for excellence in teamwork, initiative, and customer service.
RN Clinical Liaison / Nurse Navigator
SSM Select Rehabilitation
07.2009 - 05.2012
- Educated patients and providers on post-acute care options, including LTACH, rehab, and skilled nursing facilities.
- Collaborated with hospitals, physicians, and payers to secure authorizations and ensure appropriate placements.
- Supported marketing and outreach initiatives to strengthen program visibility and referral relationships.
Education
Master of Business Administration (MBA) - Healthcare Management
Ashford University
01.2012
Bachelor of Science in Nursing (BSN) -
Southeast Missouri State University
01.2005
Skills
- Care Management Leadership
- Value-Based Care
- Quality & Compliance Oversight
- Strategic Planning
- Program Development
- Interdisciplinary Collaboration
- Physician Relations
- Data Analytics & Reporting
- Process Improvement
- Team Development
Certification
- Certified Case Manager (CCM)
- Six Sigma Yellow Belt
Personal Information
Title: Director / Supervisor of Care Management
Timeline
Director of Orthopedic Case Management
Signature Medical Group
08.2013 - Current
RN Case Manager
Cigna Behavioral Health
05.2012 - 08.2013
RN Clinical Liaison / Nurse Navigator
SSM Select Rehabilitation
07.2009 - 05.2012
Master of Business Administration (MBA) - Healthcare Management
Ashford University
Bachelor of Science in Nursing (BSN) -
Southeast Missouri State University