Stephan M Hamil Jr
Coral Springs,FL
Summary
Operations & Systems Specialist with 15+ years of leadership experience spanning institutional operations, environmental health & safety, education program management, and technical systems automation. Proven record of designing workflow automation tools, improving compliance tracking systems, leading instructional programs with state-leading performance metrics, and optimizing operational costs through strategic technology implementation. Strong background in cross-functional leadership, process improvement, data management, and AI-assisted productivity solutions. Recognized for analytical thinking, operational efficiency, and ability to lead complex initiatives under high-accountability environments.
Overview
21
21
years of professional experience
1
1
Certification
Work History
Operations & Systems Specialist
Security Pro Systems
Coral Springs, FL
12.2025 - Current
- Directed 55–60 hour weekly cross-functional operations in logistics, finance, and systems coordination within a fast-paced service environment ensuring secure handling and accurate inventory tracking
- Oversaw accounts receivable reconciliation, debt recovery efforts, and automated billing setup, supporting improved cash flow and account stabilization
- Coordinated technician dispatch and field service operations via Service Fusion, optimizing scheduling efficiency and response time
- Implemented AI-driven workflow improvements to streamline internal communication and increase team productivity
- Trained staff in Google Workspace, AI tools, and digital documentation systems to modernize operational processes
- Acted as executive proxy in vendor communication, client correspondence, and account management initiatives
- Supported marketing and media production efforts, including AI-assisted commercial creation using DaVinci Resolve and digital design tools
- Led internal software and systems audit initiatives, serving as primary technology advisor to leadership; identified overpayment on enterprise-tier licensing (Adobe Creative Cloud) and initiated strategic transition toward optimized small-business and open-source solutions to reduce operational overhead
Institutional Operations & Program Leadership
State Correctional Institution
FL
07.2011 - 11.2025
- Achieved a 97% GED pass rate as Certified Tutor and Tutor Trainer (ITAP) — highest performance across the State of Florida, exceeding statewide public benchmarks and triggering external academic audit review
- Led peer academic development initiatives, mentoring high-risk individuals toward measurable educational advancement and program completion
- Advanced to Environmental Health & Safety Office (EHSO), supporting compliance documentation, safety tracking, and operational reporting within a regulated institutional environment
- Designed and implemented automated reporting systems using Excel VBA and Outlook integration to streamline monthly compliance reporting and reduce manual processing
- Developed and deployed a Microsoft Access–based library database system to digitize inventory management; solution adopted across multiple regional facilities
- Independently created CAD-based scaled technical layouts and blueprint mockups, configuring custom workspace environments and producing large-format plotted designs for facility planning projects
- Supported facility operations including safety inspections, inventory coordination, and maintenance logistics within structured, high-accountability environments
- Completed Bachelor of Applied Science in Leadership & Management Innovation and multiple College Completion Certificates while maintaining institutional work responsibilities
Aquatics Leadership & Hospitality Operations
YMCA of Boca Raton | City of Deerfield Beach | Wyndham Resort Daytona Beach
South Florida & Daytona Beach
01.2005 - 01.2009
- Served as Lifeguard and Water Safety Instructor (WSI) for YMCA (Boca Raton) and City of Deerfield Beach, maintaining strict safety compliance and delivering structured swim instruction programs
- Built and operated independent private swim instruction service, generating premium hourly revenue and developing a referral-based client network
- Selected for Wyndham Resort (Daytona Beach) while enrolled as an Aeronautical Science major on academic scholarship; promoted to Head Lifeguard overseeing aquatic safety operations in high-traffic hospitality environment
- Completed formal hospitality operations training program, gaining exposure to guest services, front desk operations, and cross-department workflow management
- Cross-trained across guest services, activities, and front desk operations; frequently assigned extended shifts based on reliability and operational performance
- Participated in USMC ROTC scholarship program while maintaining academic and employment responsibilities
Education
Bachelor of Applied Science (BAS) - Leadership & Management Innovation
Miami Dade College
Miami, FL01.2025
Aeronautical Science (Coursework Completed), Minor in Computer Science
Embry-Riddle Aeronautical University
Daytona Beach, FL01.2007
Skills
- Operations Management
- Process Optimization
- Business Process Improvement
- Workflow Design & Process Mapping
- Project Management
- Strategic Planning
- Change Management
- Cross-Functional Operations
- SOP Development & Documentation
- Inventory & Asset Management
- Facilities Operations
- Environmental Health & Safety (EHS)
- Regulatory Compliance
- Microsoft Excel (Advanced)
- Excel VBA Automation
- Microsoft Access (Database Development)
- Data Tracking & Reporting
- Outlook Automation
- Systems Integration
- Technology Implementation
- Software Licensing Audit & Cost Optimization
- AutoCAD (Drafting & Layout)
- Database Administration
- Technical Writing
- AI Tool Proficiency & Applied AI Utilization
- Leadership & Organizational Development
- Program Leadership
- Team Development & Mentorship
- Training & Instruction (GED & Adult Education)
- Water Safety Instruction (WSI Certified)
- Marine Swim Instruction
- Performance Coaching
- Public Speaking
- Stakeholder Communication
Certification
- AI for Work and Life
- University of North Florida
- Completed structured training in practical AI applications for productivity, workflow automation, and decision support. Gained hands-on experience leveraging generative AI tools to improve operational efficiency, documentation, research, and business processes.
- Cyber Awareness Challenge 2025
- U.S. Department of Defense
- Completed annual cybersecurity awareness training covering data protection, phishing mitigation, operational security (OPSEC), and regulatory compliance. Demonstrates understanding of security best practices in high-accountability environments.
Timeline
Operations & Systems Specialist
Security Pro Systems
12.2025 - Current
Institutional Operations & Program Leadership
State Correctional Institution
07.2011 - 11.2025
Aquatics Leadership & Hospitality Operations
YMCA of Boca Raton | City of Deerfield Beach | Wyndham Resort Daytona Beach
01.2005 - 01.2009
Bachelor of Applied Science (BAS) - Leadership & Management Innovation
Miami Dade College
Aeronautical Science (Coursework Completed), Minor in Computer Science
Embry-Riddle Aeronautical University