Stephann Blanc
Celina
Summary
Results-driven and client-focused operations professional with a proven track record in project management, team leadership, and regulatory compliance across clinical research, HR, and high-growth business environments. Adept at streamlining workflows, enhancing employee and client experiences, and aligning strategies with organizational goals. Known for exceptional attention to detail, strong cross-functional collaboration, and a commitment to service excellence. Brings a data-informed, people-first approach to driving efficiency, engagement, and successful project delivery.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Assistant Project Manager
Bracane Company
Dallas
04.2024 - Current
- Directed end-to-end clinical trial operations, ensuring regulatory compliance and timely completion.
- Managed budgets, resources, and vendor contracts, optimizing costs and resource allocation across multiple studies.
- Led cross-functional teams, mentoring staff to maintain high standards and regulatory compliance.
- Communicated progress and risk mitigation strategies to stakeholders, enhancing transparency.
- Developed operational strategies to streamline processes and align with industry best practices.
Intern Clinical Research Associate
Claritas Clinical
07.2023 - Current
- Conducted co-monitoring visits and managed regulatory review processes.
- Established systems to track monitoring visits, regulatory issues, and expenses.
- Completed GCP training.
- Assisted in preparing client meeting agendas and documentation.
Operations Manager
Knighted Gaming
03.2020 - 10.2024
- Managed and recruited staff for four locations, ensuring smooth operations and team cohesion across sites.
- Oversaw operations generating $300,000 in monthly revenue, driving consistent performance and profitability.
- Built and maintained strong team relationships through regular one-on-ones and team events.
- Managed hiring, promotions, and task delegation to supervisors and senior associates.
- Optimized revenue by monitoring game rules, dealer performance, and player base dynamics.
- Developed and implemented operational policies and procedures to enhance efficiency.
- Collaborated with HR for recruitment and training, fostering employee development.
People Operations Generalist
Knighted Gaming
11.2016 - 03.2020
- Reviewed and processed financial transactions with accuracy and integrity.
- Mentored junior associates, created shift schedules, and ensured operational efficiency.
- Managed cash-handling procedures while resolving player and guest concerns.
- Monitored key performance metrics and identified areas for improvement.
- Served as the first point of contact for all employee inquiries, benefits administration, and HR compliance processes, ensuring alignment with federal, state, and local laws.
- Spearheaded employee onboarding programs, standardizing procedures to optimize new hire experience and improve organizational scalability.
- Cultivated a strong employee experience by organizing in-person and remote team events, facilitating training sessions, and embedding company culture and values.
- Partnered with hiring managers to drive full-cycle recruiting efforts, including drafting job descriptions, managing interview logistics, and delivering top-tier candidate experiences.
- Developed sourcing strategies to attract diverse candidates using inbound applications, hiring platforms, and talent networks.
- Supported performance management initiatives, including quarterly reviews, promotions, and feedback loops.
- Tracked and analyzed People Ops KPIs to drive data-informed decisions around employee engagement and recruiting effectiveness.
- Assisted with policy development, employee relations, and conflict resolution to foster an inclusive, high-performance culture.
- Managed employee lifecycle events, including promotions, exits, and internal moves accurately and professionally.
Education
Associate of Applied Science - Clinical Research, Project Management
Florida State College at Jacksonville
Jacksonville, FL06.2026
Clinical Research Associate (CRA) Training - Proficient in ICH-GCP guidelines and ISO 14155:2020, Hands-on experience in essential document review and trial master file maintenance
Bracane Company Inc.
Skills
- System implementation
- Financial operations support
- Incident management
- Team leadership
- Clinical trial management
- Regulatory compliance
- Training and development
- Client relationship management
- Project lifecycle management
- Microsoft Project proficiency
- Performance reporting
- Project planning
- Strategic thinking
- Time management
- Critical thinking
- Stakeholder communication
- Data analysis
- Effective communication
- Risk assessment
- Conflict resolution
Languages
- French, Native/Bilingual Proficiency
- English, Native/Bilingual Proficiency
Licensing And Professional Development
FINRA SIE, Series 6/7, and 63 Licenses (Open to pursuing)
Certification
- CPR
- GCP
Languages
English
Native/ Bilingual
French
Professional
Haitian Creole
Professional
ASL
Limited
Timeline
Assistant Project Manager
Bracane Company
04.2024 - Current
Intern Clinical Research Associate
Claritas Clinical
07.2023 - Current
Operations Manager
Knighted Gaming
03.2020 - 10.2024
People Operations Generalist
Knighted Gaming
11.2016 - 03.2020
Associate of Applied Science - Clinical Research, Project Management
Florida State College at Jacksonville
Clinical Research Associate (CRA) Training - Proficient in ICH-GCP guidelines and ISO 14155:2020, Hands-on experience in essential document review and trial master file maintenance
Bracane Company Inc.
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