Stephannie Flores
Fontana,CA
Summary
Looking to branch out in a different role where I can help others in the community. My past roles experiences have helped me collaborate with multidisciplinary teams to ensure comprehensive care delivery. I'm compassionate and hardworking.
Overview
1
1
Language
4
4
years of post-secondary education
6
6
years of professional experience
Work History
Cluster Leader
AMI
Los Angeles, California
08.2021 - 07.2022
- Led team meetings to discuss project goals and progress updates.
- Coordinated daily operations, facilitating seamless workflow among team members.
- Resolved issues using critical thinking and analytical skills, ensuring effective solutions.
- Troubleshoot logistical, and patient logistical issues
- Assisted in training new staff on company policies and procedures
- Collaborated with school administrators, staff, students, and community members in LA County to support program initiatives.
- Instruct and guide self-administered testing
- Knowledge of infection control and prevention standard precautions
- Ability to exercise sound judgment while working in a stressful environment
Clinician
Amazon
San Bernardino, California
04.2020 - 08.2021
- Overseeing supplies and materials are properly stocked.
- Knowledge of infection control and prevention standard precautions.
- Troubleshoot logistical, volunteer and patient logistical issues
- Data entry and registration
- Instruct and guide self-administered testing.
Emergency Medical Technician
Heluna Health
Pomona, California
06.2020 - 08.2021
- Instruct and guide self-administered testing for drive-thru and walk up patients
- Clear communication with patients
- Ability to exercise sound judgment while working in a stressful environment
- Conflict resolution when at full capacity
- Collection and packaging of used test kits prepare for courier pick up
- Data entry and registration
Emergency Medical Technician
Prn Ambulance
Los Angeles, California
12.2016 - 08.2021
- Administered emergency medical care in high-pressure situations.
- Operated medical equipment, ensuring readiness for efficient patient transport.
- Collaborated with healthcare teams to develop and implement patient treatment plans.
- Managed patient care and comfort, fostering a supportive environment.
- Maintaining clear communication with patients and staff
Education
Certificate Program - EMT PROGRAM
Riverside City College
Riverside, CA 08.2011 - 12.2015
Skills
- Infection control
- Operational coordination
- Data management
- Team leadership
- Conflict resolution
- Clear communication
- Active listening
- Adaptability
- Bilingual (English & Spanish)
- Empathy
Languages
Spanish
Native/ Bilingual
Timeline
Cluster Leader
AMI
08.2021 - 07.2022
Emergency Medical Technician
Heluna Health
06.2020 - 08.2021
Clinician
Amazon
04.2020 - 08.2021
Emergency Medical Technician
Prn Ambulance
12.2016 - 08.2021
Certificate Program - EMT PROGRAM
Riverside City College
08.2011 - 12.2015