Stephannie Jimenez-toris
Katy,TX
Summary
Dedicated professional with experience in legal assistance and customer service. Known for effective communication and attention to detail, contributing to streamlined workflows and client satisfaction. Eager to support team success with proven multitasking abilities.
Detail-oriented individual with exceptional communication and project management skills. Proven ability to handle multiple tasks effectively and efficiently in fast-paced environments. Recognized for taking proactive approach to identifying and addressing issues, with focus on optimizing processes and supporting team objectives.
Professional and knowledgeable office clerk offering several years of experience in administrative support and customer service. Highly efficient planning, problem-solving, and communication skills.
Overview
2027
2027
years of professional experience
Work History
Machine Operator
Czt Energy
10.2025 - Current
- Operated machinery to ensure efficient production cycles and maintain quality standards.
- Conducted routine maintenance checks to identify and resolve equipment issues promptly.
- Monitored production output and adjusted machine settings for optimal performance.
- Assisted in training new operators on safety protocols and operational procedures.
- Recorded production data accurately for reporting and analysis purposes.
- Followed detailed instructions to operate machines with accuracy and produce quality products.
- Set up and adjusted equipment and properly configured machines for daily operation.
- Implemented best practices for equipment usage, reducing downtime significantly.
- Collaborated with team members to streamline workflows and enhance productivity.
- Enforced adherence to safety regulations, promoting a secure work environment for all staff.
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Proven ability to learn quickly and adapt to new situations.
Attorney's Assistant
Multiservices Llc
Houston, TX
07.2024 - 09.2025
- Conducted legal research to support case preparation and documentation.
- Assisted attorneys with drafting legal documents and correspondence.
- Organized and maintained case files, ensuring accuracy and accessibility.
- Coordinated communication between clients and legal professionals effectively.
- Managed accounts and client records of clients, observing confidentiality, and extreme discretion.
- Contacted clients to schedule appointments and discuss progress of cases.
- Managed scheduling for court dates, meetings, and attorney appointments.
Receptionist
Hair Saloon
Sealy, TX
01.2024 - 07.2024
- Greeted and welcomed clients, ensuring a positive first impression.
- Managed appointment scheduling using salon software to optimize daily operations.
- Answered phone calls and addressed client inquiries efficiently and professionally.
- Maintained cleanliness and organization of reception area, enhancing client experience.
- Coordinated with suppliers to ensure timely availability of salon products and tools.
- Confirmed appointments, communicated with clients, and updated client records.
- Answered phone promptly and directed incoming calls to correct offices.
- Resolved customer problems and complaints.
- Handled cash transactions and maintained sales and payments records accurately.
Collections Agent
Fidelity Account Services
02.2023 - 01.2024
- Managed outbound calls to collect overdue payments, ensuring compliance with company policies.
- Documented interactions and payment agreements in CRM system to maintain accurate customer records.
- Resolved customer inquiries and disputes regarding account balances and payment terms effectively.
- Collaborated with team members to develop strategies for improving collection rates and customer satisfaction.
- Analyzed customer accounts to identify trends and potential issues affecting collections process efficiency.
- Negotiated with account holders to devise repayment plans and minimize collections receivables.
- Managed customer accounts to facilitate prompt debt recovery.
- Negotiated payment plans with clients to resolve outstanding debts effectively.
- Maintained accurate records of communications and transactions in database systems.
- Analyzed account histories to identify trends and improve collection strategies.
- Developed rapport with clients to encourage timely payments and reduce defaults.
Stay at Home Parent
Stay At Home Mom
2013 - 01.2023
- Managed daily schedules and activities to ensure consistent routine for children.
- Developed educational activities that fostered cognitive and social development in early childhood.
- Coordinated playdates and community interactions to enhance social skills among peers.
- Implemented effective conflict resolution strategies to promote harmony within the household.
Assistant Manager
McDonald's
El Campo, TX
01.2010 - 01.2012
- Assisted in daily operations, ensuring adherence to company standards and policies.
- Supervised team members, promoting collaboration and efficient service delivery.
- Implemented training programs for new employees, enhancing onboarding experience.
- Conducted inventory management, optimizing stock levels and minimizing waste.
- Coordinated scheduling for staff shifts, balancing employee availability with operational needs.
Education
High School Diploma -
Wcjc
Wharton, TX2013
Skills
- Strong work ethic
- Good communication
- Attention to detail
- Machinery operation
- Computer skills
- Assembly procedures
- Data entry
- Customer service
- Computer operations management
- Data management
- Documentation skills
- Multitasking and organization
- System administration
- Software development
- Database management
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Machine Operator
Czt Energy
10.2025 - Current
Attorney's Assistant
Multiservices Llc
07.2024 - 09.2025
Receptionist
Hair Saloon
01.2024 - 07.2024
Collections Agent
Fidelity Account Services
02.2023 - 01.2024
Assistant Manager
McDonald's
01.2010 - 01.2012
Stay at Home Parent
Stay At Home Mom
2013 - 01.2023
High School Diploma -
Wcjc