Stephannie Perez
Redmond,WA
Summary
Authorized to work in the US for any employer Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success. Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance. Seasoned Assistant Director knowledgeable about all areas of business operations. Offering 6 years of experience in business planning, operations and team management. Strong leadership and team-building skills.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Assistant Director
KinderCare Learning Centers
2021.11 - 2022.04
- Assist the Director with daily duties
- Answer phones
- Staff scheduling
- Classroom duties
- Parent child interactions
- Trained and mentored new employees on industry practices and business operations.
- Worked closely with management to provide effective assistance for specific aspects of business operations.
- Created and updated physical records and digital files to maintain current, accurate, and compliant documentation.
Assistant Director
Little Tykes Learning Center
2021.03 - 2021.08
- I assist the Director in everyday duties
- I run the center whenever the
- Director is not present
- Manage employees, fulfill enrollment goals, answer phones, take payments etc.
- Worked closely with management to provide effective assistance for specific aspects of business operations.
- Trained and mentored new employees on industry practices and business operations.
Assistant Principal
Xplor Child Care
2016.10 - 2020.01
- I was formally the Assistant Principal of school age
- I am required to write lesson plans weekly, I am responsible for the children's safety
- I help assist the front office managers when needed.
- Monitored student behavior and enforced discipline policies.
- Supervised and evaluated teaching and support staff through instructional leadership and professional development.
- Trained teachers on effective teaching techniques, classroom management strategies, and behavior modification.
- Built productive relationships with parents of students facing difficult situations at school or at home.
- Supported hiring, training, and disciplinary action in compliance with legal guidelines and requirements.
Team 2 trainer
Chuck E Cheese
2011.06 - 2016.08
- I make sure each guest leaves happy
- I train new employees as we hire
- I also host parties making sure they get all that they need and ask for
- Making sure they are taken care of while in our building till the moment they leave
- Accomplishments
- I love working with the people there
- The guest that come in you really get to know them by name it's just an awesome experience at all times.
- Trained other employees in customer service, food safety, and performance requirements.
- Set positive example for team members by providing high-quality, efficient service.
- Taught new team members correct procedures for all areas of operations.
- Greeted customers with smile and provided friendly service to professionally handle every need.
- Studied crew members during work shift to provide feedback and guidance in improving performance.
- Maintained current knowledge of all team position requirements.
- Provided coaching and mentoring to employees.
Education
Associate of Arts -
Bellevue College
Bellevue, WA12.2025
High School Diploma -
Joseph P Keefe Technical
Framingham, MA06.2012
Skills
- I multitask. I learned how to love what I do. Always go to work with a positive attitude, always.
- CNA Student
- Saint Patrick's manor - Framingham, MA
- September 2014 to October 2014
- Responsibilities
- I took a course, did the training. Worked with the residents while in high school. Taking care of residents.
- Helping them with what residents needed help with encourage independence .
- CPR
- Assessments
- Building relationships for childcare providers — Proficient
- Building positive and productive relationships with families of children ages 0–13
- Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued
- Development in any professional field.
- Event Calendar Management
- Filing Experience
- Multi-Line Phone Systems
- Time Management
- File and Records Management
- Staff Management
- Report Writing
- Office Staff Leadership
- Payments Posting
- Accident Reports
- Training and Development
- Effective Working Relationships
- Administrative Duties
- Inquiry Response
Accomplishments
- I made a difference on the floor I was working on
- Always kept a positive attitude
- Skills Used
- I had to do a lot of multitasking
- A lot of listening & understanding.
- Supervised team of 25 staff members.
Certification
First Aid/CPR Certified
Languages
Spanish
Limited Working
Timeline
Assistant Director
KinderCare Learning Centers
2021.11 - 2022.04
Assistant Director
Little Tykes Learning Center
2021.03 - 2021.08
Assistant Principal
Xplor Child Care
2016.10 - 2020.01
Team 2 trainer
Chuck E Cheese
2011.06 - 2016.08
Associate of Arts -
Bellevue College
High School Diploma -
Joseph P Keefe Technical
First Aid/CPR Certified
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