Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Elizabeth Morales Lugo

Miami

Summary

Operations professional with hands-on experience in coordinating and optimizing workflows. Strong focus on team collaboration and ensuring smooth operations. Skilled in logistics, project management, and problem-solving. Reliable and adaptable, ready to meet changing demands and deliver consistent results.

Overview

32
32
years of professional experience

Work History

Operations Coordinator

OEC Group
08.2021 - 03.2025
  • Collaborated with area managers to evaluate needs and optimize operational plans.
  • Streamlined operations by implementing efficient processes and procedures.
  • Enhanced customer satisfaction by resolving issues in a timely manner and providing exceptional support.
  • Coordinated logistics activities including transportation arrangements, warehousing solutions, customs clearance documentation.
  • Negotiated contracts with vendors, securing competitive pricing for goods and services.

Document control clerk

Carisam-Samuel Meisel
01.2016 - 08.2021
  • Organize Customs form 7512
  • Coordinate documents in accordance with Customs regulations
  • Organize invoices and delivery receipt documents for warehouse deliveries
  • Process the necessary documentation for amendments or cancellation of bonded documents
  • Process and Prepare documents such as works orders (pickers, invoices, customs form 7512)
  • Inventory of document control forms, perform general office duties as necessary within Document Control and Customer Departments

Logistics support/ office administration

Used Forklift, Corp.
01.2015 - 01.2016
  • Resolve problems concerning transportation, logistics system, imports or exports, customer issues
  • Prepare documents such as work orders, bill of lading and shipping orders to route materials
  • Provide assistance in answering the telephone, resolving distribution problems and providing backup to warehouse in conjunction with distribution, schedule deliveries
  • Coordinating drivers and crews to send them to the customers
  • Checking driver schedules
  • Other duties as requested

Shift Assistant manager

Van der Valk Hotel- Blijdorp
01.2012 - 01.2015
  • Managed stock and supplies flow for hotel shift
  • Managed housekeeping and foodservice
  • Oversaw the preparations for shift change and provided customer service throughout the shift

Cashier

Van der Valk Hotel- Blijdorp
01.2010 - 01.2012
  • Skilled in providing quick customer service
  • Good Knowledge of maintaining cash register and other cash related procedures
  • Experienced in monetary transactions such as giving and receiving change
  • Adept at balancing transactions thorough checks, currency, credit cards and register receipts

Exports Assistant

Brandsma Vorheftrucks BV.
01.1997 - 01.2010
  • Coordinated export and import scheduling
  • Managed and prepared maritime shipping documentation
  • Oversaw the smooth flow of exports while providing prompt solutions to delays and other shipping mishap

Stockroom and shipping Coordinator

Havana Pharmaceutical Distributor No.5
01.1993 - 01.1996
  • Oversaw the dispatch of pharmaceuticals
  • Controlled scheduling and provided conflict resolution for shipping and stock overflow
  • Managed the activities of clerks and other stockroom and shipping employees

Education

Logistics Employee MBO - senior secondary vocational level

Scheidegger Opleidien
01.2014

High School - Politechnic School

IPU Manolito Aguiar
01.1991

Skills

  • QuickBooks
  • Microsoft Office
  • Excel
  • Logistics coordination
  • Documentation control
  • Team collaboration
  • Problem solving

Languages

Spanish
Native or Bilingual
English
Professional Working
Dutch
Native or Bilingual

Timeline

Operations Coordinator

OEC Group
08.2021 - 03.2025

Document control clerk

Carisam-Samuel Meisel
01.2016 - 08.2021

Logistics support/ office administration

Used Forklift, Corp.
01.2015 - 01.2016

Shift Assistant manager

Van der Valk Hotel- Blijdorp
01.2012 - 01.2015

Cashier

Van der Valk Hotel- Blijdorp
01.2010 - 01.2012

Exports Assistant

Brandsma Vorheftrucks BV.
01.1997 - 01.2010

Stockroom and shipping Coordinator

Havana Pharmaceutical Distributor No.5
01.1993 - 01.1996

High School - Politechnic School

IPU Manolito Aguiar

Logistics Employee MBO - senior secondary vocational level

Scheidegger Opleidien
Elizabeth Morales Lugo