Summary
Overview
Work History
Education
Skills
Certification
Personal Information
Affiliations
Interests
Work Availability
Work Preference
Websites
Quote
Software
Languages
Accomplishments
Timeline
8d
Stephan Richardson

Stephan Richardson

REALTOR ® | Entrepreneur
Charlotte,USA

Summary

Versatile and results-driven professional with a diverse background spanning real estate investing, business ownership, property management, logistics, and client services. Proven ability to lead teams, manage operations, and execute projects with efficiency and precision.


Skilled in negotiations, customer relations, team leadership, and hands-on fieldwork across residential, commercial, and construction environments. Known for being adaptable, detail-oriented, and consistently delivering high-quality results in fast-paced, goal-driven settings. Committed to continued growth and making a meaningful impact in every role.

Overview

15
15
years of professional experience
1
1
Certification

Work History

Founder | Owner

CleanTology LLC
03.2025 - Current
  • Founded and operated a commercial and residential cleaning company serving clients throughout the Charlotte metro area.
  • Oversaw all business operations, including client acquisition, scheduling, service delivery, and quality assurance.
  • Provided detailed cleaning services for office buildings, retail spaces, apartment turnovers, move-in/move-out cleanings, and post-construction sites.
  • Recruited, trained, and managed cleaning staff and subcontractors to ensure consistent, high-quality service and client satisfaction.
  • Prepared and negotiated service contracts, handled invoicing, and ensured timely payment collection.
  • Maintained compliance with safety regulations, cleaning protocols, and insurance requirements, including general liability and workers’ compensation.
  • Developed and implemented efficient workflows and systems to improve productivity and consistency across service teams.
  • Delivered exceptional customer service, leading to strong client relationships, repeat business, and referrals.
  • Managed budgeting, marketing strategies, and business development initiatives to expand brand presence and secure long-term contracts.
  • Trained and supported employees in performing daily operational tasks effectively and professionally.
  • Consulted with clients to understand their needs and provided tailored cleaning solutions.
  • Introduced strategies to improve employee retention and create a positive team environment.
  • Led recruiting, hiring, and onboarding processes for new team members, establishing clear responsibilities and operational standards.
  • Supervised the organization and presentation of any customer-facing merchandise or materials.

REALTOR ® | Project Manager

Lpt Realty
01.2023 - Current
  • Oversaw all aspects of real estate operations, including client acquisition, property transactions, and investment strategy, ensuring smooth execution and consistent portfolio growth.
  • Managed a multimillion-dollar portfolio of residential and commercial properties by leveraging market research, risk analysis, and strategic planning to maximize returns.
  • Implemented ERP and CRM systems to streamline operations, improve lead management, and strengthen relationships with clients and investors.
  • Specialized in residential and commercial transactions, offering expert guidance based on deep knowledge of market trends, zoning regulations, and real estate law.
  • Led property development and renovation projects from start to finish, coordinating with contractors, architects, and vendors to meet quality, budget, and timeline goals.
  • Negotiated favorable deals by applying advanced sales techniques and market insight to drive value for both clients and stakeholders.
  • Provided strategic investment guidance to clients and partners in the areas of acquisition, sales, leasing, and property management.
  • Addressed and resolved client concerns related to home purchases, ensuring a smooth process and high customer satisfaction.
  • Conducted market analysis by comparing recently sold properties to determine competitive pricing and support negotiation strategies.

Real Estate Investor | On-Site Property Manager

Self Employed
08.2019 - Current
  • Identified and acquired high-return investment opportunities, including distressed properties, foreclosures, and off-market deals, using in-depth market analysis and strategic insight.
  • Conducted detailed evaluations of property values, rental demand, neighborhood trends, and appreciation potential to guide data-driven investment decisions.
  • Negotiated purchase contracts, financing terms, and closing conditions, collaborating with lenders, attorneys, and sellers to secure favorable outcomes while managing risk.
  • Oversaw all aspects of property renovations and construction, including budgeting, timeline management, contractor selection, and quality control, ensuring timely and cost-effective project completion.
  • Supervised on-site contractors, subcontractors, and vendors, maintaining strong communication and adherence to quality standards, building codes, and regulations.
  • Developed and managed project timelines, tracked key milestones, and addressed construction challenges to keep projects aligned with strategic investment goals.
  • Analyzed key financial performance indicators such as cash flow, ROI, cap rates, and portfolio growth to support smart, scalable investment strategies.
  • Transitioned from wholesaling to a buy-and-hold model, steadily growing a diverse and profitable rental property portfolio.
  • Built strong working relationships with real estate agents, contractors, property managers, and industry professionals to streamline operations across acquisitions, renovations, and property management.

Manager of Operations

Tranquility Sanctuary
03.2019 - 03.2025
  • Orchestrated the daily operations of Tranquility Grooming Spa/Tranquility Sanctuary, overseeing the intake process, staff management, and overall business administration.
  • Developed and implemented efficient intake procedures, ensuring a smooth and welcoming experience for clients from their first contact with the spa.
  • Effectively managed a team of grooming professionals, providing leadership and guidance to ensure high-quality service delivery and customer satisfaction.
  • Streamlined staff scheduling, optimizing resources to meet customer demand and maintain a productive and harmonious work environment.
  • Implemented performance metrics and conducted regular evaluations to enhance employee performance and address areas of improvement.
  • Collaborated with suppliers and vendors to source high-quality grooming products and equipment, ensuring the spa's services met industry standards.
  • Successfully resolved customer concerns and complaints, maintaining a high level of customer satisfaction and loyalty.

Heavy Machine Operator | Laborer

Crisp Contractors
07.2015 - 04.2020
  • Operated a range of heavy equipment—including rollers, excavators, bulldozers, dump trucks, and basic dozers—across various construction sites to perform excavation, grading, trenching, backfilling, and compaction.
  • Used rollers to achieve proper asphalt and roadway surface compaction according to contract and owner specifications, collaborating with foremen and superintendents to meet project quality standards.
  • Executed concrete work from site prep to pouring, leveling, and finishing, supporting the construction of roads, sidewalks, foundations, and other infrastructure.
  • Assisted with form setting, rebar tying, and proper curing techniques to ensure the structural integrity and longevity of concrete installations.
  • Worked closely with crew members using clear hand signals and verbal cues to maintain a safe, efficient job site workflow.
  • Operated excavators and dozers with precision to minimize disruption to existing structures and underground utilities.
  • Performed daily equipment inspections before and after use, reporting maintenance needs promptly to keep machinery in safe, working condition
  • Took on general labor tasks such as site cleanup, material handling, and setup to support overall project efficiency and cleanliness.
  • Complied with OSHA safety standards and internal company protocols to ensure a secure working environment for all team members.

Warehouse Manager | Forklift Operator

SIMOS Insourcing Solutions
03.2010 - 07.2015
  • Oversaw daily warehouse operations, including inventory management, shipping, receiving, and order fulfillment to ensure efficient logistics and timely deliveries.
  • Supervised, trained, and motivated a team of warehouse staff, promoting best practices to boost productivity, accuracy, and adherence to safety standards.
  • Managed inventory control using tracking systems to minimize errors, avoid stock shortages, and maintain accurate inventory levels.
  • Developed and enforced safety procedures, ensuring full compliance with OSHA standards and company policies to maintain a safe and organized workspace.
  • Coordinated closely with suppliers, vendors, and transportation partners to streamline supply chain operations and improve overall delivery performance.
  • Identified and implemented process improvements that enhanced workflow efficiency, reduced costs, and elevated warehouse performance.
  • Operated a range of forklifts and material-handling equipment to support daily warehouse functions, load/unload freight, and manage storage systems.

Education

Licensed Real Estate Broker - Real Estate

Superior School of Real Estate
Charlotte, NC
12.2022

High School Diploma -

Fairley High School
Memphis, TN
05-2005

Skills

  • Technical issue resolution
  • Strategic account oversight
  • Customer engagement
  • Strategic marketing
  • Prioritization and scheduling
  • Prospective client outreach
  • Tenant relations management
  • Skilled in Microsoft Office tools
  • Real estate appraisal proficiency
  • Efficient navigation skills
  • Experienced in software usage
  • Expense management
  • Strong verbal communication
  • Social media management
  • Skilled in utilizing Google Suite tools
  • Stakeholder engagement
  • Proficient in computer applications
  • Branding
  • Microsoft Windows
  • Construction
  • Microsoft Excel
  • Market Analysis and Research
  • Adaptability
  • Negotiation
  • Troubleshooting
  • Windows
  • Interpersonal skills
  • Business Development
  • Personal training
  • Sales
  • Research
  • Technical Support
  • Creativity
  • Brand Ambassador
  • Computer Networking
  • Credit analysis
  • Real Estate
  • Organizational skills
  • Residential and Commercial Transactions
  • Client Relationship Management
  • Recruiting
  • Social media management
  • Experience with fair housing compliance
  • Innovation management
  • Revenue development
  • Consulting
  • Marketing

Certification

  • CPR Certification
  • Driver's License
  • Real Estate License
  • Real Estate Broker
  • Insurance Producer License
  • Forklift Certification

Personal Information

  • Willing To Relocate: Anywhere
  • Authorized To Work: US for any employer

Affiliations

  • National Association of Realtors (NAR)
  • Canopy Realtor ® Association

Interests

  • Gym workouts and staying active
  • Traveling and exploring new places
  • Playing Chess and sharpening strategic thinking
  • Reading and creative writing
  • Studying the Bible and deepening spiritual understanding
  • Learning about new archaeological discoveries and ancient history
  • Motorcycle riding and spending time with son

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Work Preference

Work Type

Full TimeContract Work

Work Location

On-SiteHybridRemote

Important To Me

Flexible work hoursStock Options / Equity / Profit Sharing401k matchHealthcare benefits

Quote

"Sometimes we don’t realize God is all we need until God is all we’ve got — and that’s when we finally understand He was always enough." "You can have vision, hustle, and talent, but if God’s not in it, it won’t last. I don’t move without Him."
Stephan Richardson

Software

Microsoft Office Suite (Word, Excel, PowerPoint, Outlook)

Google Workspace (Docs, Sheets, Slides, Drive, Calendar, Gmail)

CRM Platforms (Salesforce, HubSpot)

MLS (Multiple Listing Service)

DocuSign & Dotloop (E-signature and transaction management)

QuickBooks (Accounting & invoicing)

Canva (Graphic design for marketing & social media)

Adobe Creative Cloud (Photoshop, Illustrator, Acrobat Pro – basic knowledge or higher if applicable)

Asana

Slack / Microsoft Teams / Zoom (Team communication & collaboration tools)

Mailchimp / Gmass (Email marketing)

WordPress / Wix / Squarespace (Website management and updates)

Calendly (Appointment scheduling)

Google Analytics / Meta Business Suite (Marketing & website tracking)

Languages

English
Native or Bilingual
Spanish
Elementary

Accomplishments

  • Built a profitable real estate career as a licensed Realtor in Charlotte, NC, successfully closing multiple residential and commercial transactions while providing expert guidance to buyers, sellers, and investors.
  • Identified and acquired high-potential real estate deals, including off-market properties, foreclosures, and distressed assets, consistently turning them into profitable investments.
  • Transitioned from wholesaling to a long-term buy-and-hold strategy, creating a solid and growing rental property portfolio that generates steady cash flow.
  • Reinvested real estate profits into launching and scaling new businesses, demonstrating a clear understanding of financial leverage and long-term growth strategy.
  • Founded and managed a commercial and residential cleaning company, overseeing operations, hiring, quality control, and client acquisition to serve a broad base across the Charlotte metro area.
  • Led multiple renovation and property improvement projects, managing contractors, budgets, and timelines to boost property value and return on investment.
  • Developed strong systems for lead generation, CRM management, and client follow-up, resulting in increased deal flow and higher conversion rates.
  • Built and maintained strategic relationships with industry professionals, including real estate agents, lenders, contractors, and attorneys, to streamline transactions and operations.
  • Provided hands-on mentorship and leadership across business ventures, creating teams aligned with mission, efficiency, and customer satisfaction.
  • Volunteered time and resources to community-based mentorship programs and nonprofit fundraising, investing in people and causes beyond the business world.

Timeline

Founder | Owner

CleanTology LLC
03.2025 - Current

REALTOR ® | Project Manager

Lpt Realty
01.2023 - Current

Real Estate Investor | On-Site Property Manager

Self Employed
08.2019 - Current

Manager of Operations

Tranquility Sanctuary
03.2019 - 03.2025

Heavy Machine Operator | Laborer

Crisp Contractors
07.2015 - 04.2020

Warehouse Manager | Forklift Operator

SIMOS Insourcing Solutions
03.2010 - 07.2015

Licensed Real Estate Broker - Real Estate

Superior School of Real Estate

High School Diploma -

Fairley High School