Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Languages
Timeline
Generic

Stephany Barron

Bookshire,TX

Summary

Accomplished Team Leader and Restaurant General Manager with a proven track record at Target and Loves Travel Stop. Expert in coaching and mentoring teams to exceed performance goals, enhancing customer satisfaction by 20%. Skilled in documentation and reporting, adept at fostering a culture of safety and continuous improvement. Building strong teams in order to create diversity and inclusion.

Overview

10
10
years of professional experience
1
1
Certification

Work History

Team Leader

Target
11.2021 - Current
  • Set performance expectations for the team, monitoring progress towards goals and providing constructive feedback as needed.
  • Empowered team members by delegating responsibilities according to individual strengths and areas of expertise.
  • Managed conflict resolution among team members, fostering a positive and collaborative work environment.
  • Maintained an inclusive and diverse team culture, promoting respect and understanding among all members.
  • Collaborated with other department leaders to establish shared goals and ensure alignment across teams.
  • Enhanced team productivity by implementing efficient work processes and regularly reviewing performance metrics.
  • Evaluated team member performance against established objectives during regular reviews, offering praise for achievements or identifying areas requiring further development.
  • Increased customer satisfaction ratings by closely monitoring service quality standards and addressing any issues promptly.
  • Assisted in recruitment to build team of top performers.
  • Frequently inspected production area to verify proper equipment operation.
  • Maintained database systems to track and analyze operational data.
  • Generated reports detailing findings and recommendations.
  • Created and managed project plans within appropriate timeline.

Restaurant General Manager

Loves Travel Stop
06.2014 - 04.2021
  • Managed all aspects of daily operations, including managing budgets, inventory control, and vendor relations.
  • Effectively managed labor costs by monitoring productivity levels.
  • Enhanced customer satisfaction through consistent delivery of high-quality food and service.
  • Ensured compliance with all health department regulations as well as company policies and procedures.
  • Optimized profits by controlling food, beverage, and labor cost by establishing margin control and quality standards.
  • Boosted restaurant revenue by implementing innovative marketing strategies and promotions.
  • Oversaw facility maintenance, ensuring a clean and safe restaurant.
  • Conducted regular financial analyses of sales data in order to identify trends that informed future marketing efforts.
  • Carefully interviewed, selected, trained, and supervised staff.
  • Addressed customer concerns promptly and professionally, turning potentially negative experiences into positive outcomes.
  • Developed and maintained a strong team of motivated staff by providing ongoing training and development opportunities.
  • Maintained open lines of communication between front-and back-of-house teams to facilitate smooth day-to-day operations.
  • Weekly payroll submissions
  • Monthly P&L Reporting

Education

High School Diploma -

Royal High School
Pattison, TX

Skills

  • Over 10 years of customer service
  • Coaching and Mentoring
  • Documentation And Reporting
  • Performance Improvement
  • Safety processes and procedures
  • Staff education and training

Accomplishments

  • Love's Travel Stop highest EcoSure Inspection Award 2020.
  • Starbucks Highest Guest Connection Score Award 2023.

Certification

  • Servsafe Manager Certified

Languages

Spanish

Timeline

Team Leader

Target
11.2021 - Current

Restaurant General Manager

Loves Travel Stop
06.2014 - 04.2021

High School Diploma -

Royal High School

Similar Profiles

CREATE PROFILE
Stephany Barron