Detail-oriented and organized professional with 4+ years of Customer Service experience performing for different companies and jobs. Outstanding analytical, interpersonal, problem-solving, multitasking, and teamwork skills. Ability to work collaboratively in a fast-paced environment to meet deadlines.
Hi, I’m
Stephany Black
Worcester,MA
Summary
Overview
7
years of professional experience
1
Certification
Work History
Today's Staff
EVENT STAFF
05.2022 - Current
Job overview
- Fast environment with clients and orders, work with special requests
- Manage tables and team of coworkers
Multiple Families
PERSONAL ASSISTANT AND CHILDCARE
SPECIALIST
04.2017 - 08.2021
Job overview
- Daily fast schedule management for all activities
- Development support and orientation
- Cross team work with parents, teachers and play dates
- Improved cross-cultural communication and decision-making skills while gaining English speak fluency
Livrarias Curitiba
BOOKSELLER
08.2015 - 03.2017
Job overview
- Helped clients with their order and have a good experience
- Made, separated and monitored the online orders by the client
- Helped stock the shelves and clean the cluttered area
- Helped in the cashier
Education
Universidade PositivoCuritiba, PR, Brazil
from Social Communications - Journalism
12.2014
University Overview
Skills
- Customer service
- Communication
- Flexibility
- Organization
- Adaptability
- Teamwork
- Time management
- Active listening
- Assertive communication
- Problem solving
- Decision-making
Certification
ETIPS CONCESSIONS 3.0
360 Trainning
2022
Languages
Portuguese
Native or Bilingual
English
Full Professional
Timeline
EVENT STAFF
Today's Staff
05.2022 - Current
PERSONAL ASSISTANT AND CHILDCARE
SPECIALIST
Multiple Families
04.2017 - 08.2021
BOOKSELLER
Livrarias Curitiba
08.2015 - 03.2017
Universidade Positivo
from Social Communications - Journalism
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