Stephany Fragozo Torres
Pawtucket,Rhode Island
Summary
I define myself as a person of integrity, who values the capacity of people, kind, understanding, hardworking, friendly, responsible. Able to undertake any responsibilities presented in the work environment and fast adaptation to any work environment; willing to perform the duties of the office that would be assigned to me with the best aptitude, professionalism providing knowledge and human quality that generates positive advances. Forward-thinking person with comprehensive experience implementing new processes and managing and planning innovations. Bringing outstanding problem-solving and abilities paired with in-depth knowledge of policies and procedures. Organized and motivated employee eager to apply time management and organizational skills in various environments. Seeking always for opportunities to expand skills while facilitating company growth.
Overview
11
11
years of professional experience
Work History
OUTBOUND OPERATION SPECIALIST, SUPPLY CHAIN - LOGISTIC
MODERNA TX
Norwood, Massachusetts
02.2022 - Current
- Coordinates shipments and works to improve supply chain processes at company
- Established processes to ensure efficient workflow throughout the organization.
- Ensured compliance with all applicable laws, regulations, industry standards.
- Managed vendor relationships by negotiating contracts and ensuring timely delivery of goods and services.
- Perform documentation review associated with pharmaceutical and biological GMP procedures
- Facilitated communication between departments to ensure seamless integration of operations across business units.
- Evaluated existing processes for efficiency and accuracy, proposing new methods as needed.
- Assisted in the development of operational policies and procedures to ensure compliance with regulatory requirements.
- Ensure compliance with quality and regulatory requirements such as GDP/GMP, Cold Chain, and Trade Compliance
- Inventory management and material management SAP assistance
- Supports implementation of CAPAs, SOP revisions, Quality improvement initiatives, Deviations
- Support the review of temperature data and conduct SAP transactions as necessary to complete the shipping process
- Collaborate with vendors and suppliers to ensure all operations meet quality and safety standards
- Verify the accuracy of all shipments as they are delivered
- Monitor orders to ensure target ship dates are met
- Coordinate domestic and international shipments including inbound and outbound samples.
- Coached, mentored and trained team members in order to improve their job performance.
Business Support Administrator
CITIZENS BANK
Johnston, Rhode Island
04.2021 - 02.2022
- Conduct comprehensive file review of investment paperwork shipped to branch files team
- Sort client files based on client account numbers, annuity paperwork within files, account open and closed dates and other relevant information
- Perform quality check on peer work and provide feedback to peers based on branch files procedure
- Train new team members on file review and work with management on improving training experience
- Maintain detailed records of client accounts and actions taken on files.
- Performed data entry tasks including entering financial information into spreadsheets or databases.
- Developed policies and procedures that improved operational efficiency within the organization.
- Managed paper or electronic filing systems by recording information, updating paperwork and maintaining documents.
- Trained employees on best practices and protocols while managing teams to maintain optimal productivity.
PRODUCTION TEAM LEAD
TIFFANY & CO
Cumberland, Rhode Island
09.2019 - 03.2021
- Coordinated and supervised daily line operations
- Organized and maintain files and records, ensuring they remain updated and are easily accessible
- Maintained necessary level of communications between shifts
- Sorting and distribution of incoming mail-inventory stock of supplies and order what is needed
- Provided direct training to daily staff in packing and shipping merchandise
- Supported new technology and product introduction to the production environment through configuration, deployment, and testing and support procedures validation.
- Maintained accurate records of production data, such as output, consumption of raw materials, quality control measures and machine maintenance.
- Implemented new technologies related to manufacturing processes in order to improve productivity levels.
- Organized, scheduled and assigned production work across team members for task balance.
- Kept areas clean, neat and inspection-ready to comply with product guidelines.
- Attached identification labels to finished packaged items or stamped lot number and shipping destination information on containers.
PRODUCTION SUPERVISOR
DENISON PHARMACEUTICALS
Lincoln, Rhode Island
01.2019 - 09.2019
- Evaluated team member performance to identify and resolve productivity concerns
- Prepared, calibrated, and monitored production machinery to maintain optimal production levels and consistently achieve daily targets
- Collaborated with internal teams to streamline operations across materials handling, production, and shipping
- Established clear priorities and production quality standards.
- Monitored inventory levels and ordered materials as needed to maintain production operations.
- Ensured safety regulations were followed by all personnel in the production area.
- Supervised a team of 20+ employees, ensuring tasks were completed efficiently and accurately.
- Performed regular quality checks throughout the production process to ensure customer specifications were met.
- Planned production operations while establishing priorities and sequences for manufacturing processes.
- Oversaw inventory and physical counts and performed periodic cycle counts to verify outgoing orders.
DATA ENTRY CLERK
VANTEL PEARLS IN THE OYSTER
Mansfield, Massachusetts
12.2017 - 01.2019
- Compare transcribed data, as displayed on a visual screen, with the source document and correct any error
- Maintained data entry requirements by following data program techniques and procedures
- Assisted in all areas of administrative work including data entry, receptionist duties, and file organization
- Assisted with receptionist duties, file organization, and research and development
- Executed daily administrative duties including filing documents, answering phone calls, and organizing mail
- Maintained customer confidence and protect operations by keeping information confidential.
- Ensured compliance with all relevant rules and regulations governing data entry activities.
- Transferred data from hard copies to digital databases, organizing information in new formats.
- Revised standard operating procedures to reflect current practices.
STORE SUPERVISOR
TELEGIROS LLC
Pawtucket, Rhode Island
01.2017 - 08.2017
- Manage staff, preparing work schedules and assigning specific duties
- Perform sales floor work, such as greeting or assisting customers, stocking shelves, or taking inventory
- Perform clerical tasks such as typing and filing
- Resolve customer complaints regarding sales and service
- Managed the day-to-day tactical and long-term strategic activities within the business
- Resolved product issues and shared benefits of new technology
- Maintained a detailed record of inventory of merchandise.
LEGAL ADMINISTRATIVE ASSISTANT
AGUAS DEL CESAR S.A. E.S.P.
Colombia, Colombia
12.2012 - 12.2016
- Opened, closed, and updated client files, organized voluminous amounts of correspondence, expenses, attorney notes, in chronological order
- Provided coverage for receptionist as needed
- Provided various kinds of administrative support
- Composed routine correspondence and emails
- Created and maintained files, miscellaneous photocopying, scanning, and printing requests
- Prepared and typed legal documents.
Education
BACHELOR'S DEGREE IN COMPUTER SCIENCE AND LAW -
UNIVERSIDAD POPULAR DEL CESAR
PROJECT RISK MANAGEMENT AND QUALITY ASSURANCE -
UNIVERSITY OF PHOENIX
CURRENTLY MS SUPPLY CHAIN MANAGEMENT AND OPERATIONS -
Skills
- Demonstrated leadership and attention to detail
- Strong understanding of GMP (Good Manufacturing Practice) including GDP (Good Documentation Practice)
- Good working knowledge of applicable regulations (GMP, FDA, DEA)
- Comfortable using computing, and teleworking when needed
- Self-starter
- Deadline-oriented
- Energetic work attitude
- Microsoft Office
- Ability to work independently as well as within a team environment
- Fluent in requirements definition and project lifecycle needs
- Operational Efficiency
- Workforce Planning
- Scheduling Coordination
- Experience in Leadership
- Logistics Management
- Process Documentation
- Risk Mitigation
Timeline
OUTBOUND OPERATION SPECIALIST, SUPPLY CHAIN - LOGISTIC
MODERNA TX
02.2022 - Current
Business Support Administrator
CITIZENS BANK
04.2021 - 02.2022
PRODUCTION TEAM LEAD
TIFFANY & CO
09.2019 - 03.2021
PRODUCTION SUPERVISOR
DENISON PHARMACEUTICALS
01.2019 - 09.2019
DATA ENTRY CLERK
VANTEL PEARLS IN THE OYSTER
12.2017 - 01.2019
STORE SUPERVISOR
TELEGIROS LLC
01.2017 - 08.2017
LEGAL ADMINISTRATIVE ASSISTANT
AGUAS DEL CESAR S.A. E.S.P.
12.2012 - 12.2016
BACHELOR'S DEGREE IN COMPUTER SCIENCE AND LAW -
UNIVERSIDAD POPULAR DEL CESAR
PROJECT RISK MANAGEMENT AND QUALITY ASSURANCE -
UNIVERSITY OF PHOENIX
CURRENTLY MS SUPPLY CHAIN MANAGEMENT AND OPERATIONS -
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