Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

Stephany Gonzalez

Sioux City

Summary

Dynamic and detail-oriented professional with experience at Walmart, excelling in stocking and customer service. Proven ability to enhance customer satisfaction through effective time management and problem-solving skills. A dedicated team player committed to maintaining cleanliness and organization, ensuring a positive shopping experience for all customers.

Utilizes teamwork and organizational skills to maintain well-ordered environment. Knowledge of adapting to changing needs and supporting overall operational efficiency.

Overview

2
2
years of professional experience
1
1
Certification

Work History

Stocking

Walmart
01.2024 - 08.2025
  • Helped customers to best ability in looking for certain items.
  • Improved customer satisfaction by efficiently stocking and organizing supplies and maintaining a clean workspace.
  • Sorted items according to department and priority for efficient stocking later on.
  • Provided excellent customer service, addressing any inquiries or concerns from shoppers.
  • Supported store operations by assisting in stocking shelves and organizing merchandise displays when needed.
  • Ensured accurate pricing on all items by diligently updating price tags during stocking procedures as
  • Managed time effectively across multiple responsibilities including stocking shelves etc.

Barista

Scooters Coffee Shop
09.2023 - 01.2024
  • Maintained a clean and organized workspace for optimal productivity and safety.
  • Promoted a welcoming atmosphere by greeting customers with a friendly manner and promptly addressing their needs.
  • Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
  • Contributed to a positive team environment through effective communication and collaboration with colleagues.
  • Cleaned counters, machines, utensils, and seating areas daily.
  • Managed time effectively to balance both front-of-house tasks and back-of-house responsibilities during busy periods.
  • Handled customer complaints professionally, resolving issues promptly to ensure satisfaction and foster loyalty.
  • Enhanced customer satisfaction by efficiently preparing and serving high-quality beverages.

Education

East High School
Sioux City, IA
05.2023

Skills

  • Zoning and stocking
  • Retail floor stocking
  • Time management
  • Friendly and outgoing
  • Attention to detail
  • Team player
  • Problem-solving
  • Cleanliness
  • Active listener
  • Multi tasking
  • Work oriented

Certification

  • First Aid/CPR Certified

Languages

English
Native or Bilingual
Spanish
Native or Bilingual

Timeline

Stocking

Walmart
01.2024 - 08.2025

Barista

Scooters Coffee Shop
09.2023 - 01.2024

East High School

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