Stephany Grundy
Dana Point,CA
Summary
Outgoing, patient, experienced teacher looking to step into the administrative side of education. An organized and dedicated professional with a proven track record of providing exceptional customer service in fast-paced environments. Offering keen attention to detail and an expertise in interpersonal communication, extending to students, parents, and colleagues.
Overview
12
12
years of professional experience
Work History
Barista
Dutch Bros Coffee
08.2022 - Current
- Enhance customer satisfaction by efficiently preparing and serving high-quality beverages
- Increase repeat business by providing exceptional customer service and building rapport with patrons
- Maintain a clean and organized workspace for optimal productivity and safety
Teacher
My Music Workshop
08.2017 - 12.2023
- Traveled to multiple Montessori schools throughout Orange County, developing a rapport with staff and faculty
- Provide a fun and engaging environment for toddler and preschool aged children
- Use play, curriculum, and music and movement to teach basic music theory and comprehension
Interactive Performer
Walt Disney Company
06.2015 - 10.2021
- Maintained an excellent standard of efficiency to serve hundreds of guests per day, whilst keeping each interaction fresh and individualized based on the guest needs
- Made every guest interaction satisfactory without getting frustrated or losing patience, even in the face of disgruntled clientele
- Remained flexible, taking on different roles based on resort and operational necessity
- Followed strict showmanship guidelines representative of a professional and well-known brand
Teacher
Susan Gray School, Vanderbilt University
09.2014 - 07.2015
- Began working as a floater, filling daily needs in the office, classroom, or kitchen
- Served as the after-school program coordinator, responsible for planning daily science and art lessons
- Transitioned into a co-teaching position in a 12-24 month old classroom, providing a warm, nurturing environment for toddlers
- Developed strong relationships with students, parents, and colleagues by maintaining open lines of communication and fostering a supportive learning environment
Student Assistant
Mount Vernon Nazarene University Admissions
08.2011 - 05.2014
- Served as Assistant to the Director of Admissions, responsible for scheduling PR opportunities, organizing promotional materials, and creating financial documents
- Developed vital interpersonal communications skills through cold calls to perspective students, campus tours, and public relations events
Education
Bachelor of Arts - Early Childhood Education
Mount Vernon Nazarene University
Mount Vernon05.2014
Skills
- Interpersonal Communication
- Multitasking
- Detail-Oriented
- Problem Solving
- Flexibility
- Team Player
- Technological Competencies
- 80 WPM Average Typing Speed
Timeline
Barista
Dutch Bros Coffee
08.2022 - Current
Teacher
My Music Workshop
08.2017 - 12.2023
Interactive Performer
Walt Disney Company
06.2015 - 10.2021
Teacher
Susan Gray School, Vanderbilt University
09.2014 - 07.2015
Student Assistant
Mount Vernon Nazarene University Admissions
08.2011 - 05.2014
Bachelor of Arts - Early Childhood Education
Mount Vernon Nazarene University
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