Stephany Johnson

• Maintained clean, safe, and well-organized patient environment.
• Documented progress notes thoroughly to track client achievements, concerns, or changes in behavior patterns that may need attention from the interdisciplinary team.
• Assisted with crisis intervention to de-escalate challenging behavior and maintain peaceful encounters.
• Enhanced quality of life for individuals with disabilities by providing compassionate and consistent direct support.
• Monitored medication administration, maintaining accurate records to ensure client safety and compliance with prescribed treatment plans.
• Participated in ongoing training opportunities to stay current on best practices in disability support services.
• Assisted disabled clients to support independence and well-being.
• Maintained a safe and inclusive environment by addressing behavioral challenges with patience and understanding.
• Addressed emergency situations calmly and effectively, prioritizing the safety of both clients and staff members involved.

• Maintained a safe work environment by following established safety procedures and guidelines.
• Followed detailed instructions to operate machines with accuracy and produce quality products.

• Ensured proper medication administration for all residents through close coordination with healthcare providers and careful record-keeping practices.
• Developed trusting relationships with each resident through empathy-based interactions focusing on trust-building techniques.
• Maintained adequate coverage for residents' needs without exceeding budget targets by coordinating schedules and team workflows.
• Kept accounts, resident files and regulatory paperwork current and accurate with diligent attention to administrative requirements.
• Oversaw home inventory of supplies and groceries by tracking use and placing new orders.
• Assisted staff with maintaining residents' health by scheduling medical appointments and arranging transportation.
• Mentored and coached staff to improve performance and interactions with residents.
• Ensured safety and well-being of residents, conducting regular home inspections and coordinating necessary maintenance.
• Maintained compliance with state regulations, completing detailed documentation for licensing requirements and audits.
• Assisted residents with basic hygiene and healthcare needs.
• Mentored new staff members, providing support and guidance in order to foster professional growth and development within their roles.
• Cultivated a positive living environment by organizing social events and outings designed to foster camaraderie among residents.
• Offered learning opportunities to help residents develop important life skills.
• Monitored direct care activities for optimal patient protections and infection control standards.
• Communicated effectively with residents, staff and other stakeholders by listening, being respectful and promoting positive demeanor.
• Provided ongoing support to families of residents through regular updates on progress made toward individual goals set forth in their care plans.
• Helped individuals with moderate to severe developmental disabilities carry out daily living tasks by coordinating expert support.
• Spearheaded proactive training strategies to keep staff at forefront of current best practices and safety protocols.
• Promoted residents' health and well-being by organizing diverse activities for physical, mental and social stimulation.
• Established clear expectations for resident behavior by creating house rules that foster responsibility and respect towards others.
• Created staff work schedules so each shift had appropriate number of employees for coverage.
• Protected clients' monies and property by tracking spending and reconciling accounts.
• Arranged for ongoing housekeeping to keep home areas clean, neat and properly sanitized.
• Advocated for residents' rights and needs, ensuring their voices were heard and acted upon.

Provided Case Management services (for up to 15-18 individuals) including follow up services to elderly clients and their families in accordance with all established policies, procedures, and other protocols and/or regulations: maintained statistical data according to funding and agency requirements and entered information into confidential database. Manned incoming Adult Hotline calls and participated in community activities, coalitions and taskforce groups including National Crime Victims' Rights Week and domestic Violence Awareness month. Maintained compliance with agency policies and procedures, federal and state requirements, and educational/certifications/registry requirements.

First responder to speak with individuals through the Battered Women's Hotline system that are experiencing trauma in their life. Provided support and encouragement to individuals along with referrals to appropriate Social Services agencies to meet individual's needs. Assisted in exit strategies for an individual from any traumatic situation, assisted with the development of habilitation plans and small group training; maintained written documentation and entering all confidential information into database.