Stephany Keita-de Queiroz
Acworth,GA
Summary
Experienced healthcare professional with strong organizational skills and administrative experience committed to providing administrative support, fostering client and community relations through effective communication and attention to detail.
Overview
15
15
years of professional experience
1
1
Certification
Work History
Caregiver
Comfort Keepers Home Care
08.2025 - Current
- Assisted clients with daily living activities, ensuring comfort and safety.
- Monitored client health by recording vital signs and reporting changes to healthcare professionals.
- Provided companionship, encouraging social interaction and mental stimulation for clients.
- Maintained cleanliness and organization of living spaces, promoting a healthy environment.
- Collaborated with family members to create personalized care plans tailored to individual needs.
- Adapted care approaches based on client preferences and changing health conditions.
- Documented care provided in daily logs, maintaining accurate records for continuity of care.
- Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
- Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
- Built strong relationships with clients to deliver emotional support and companionship.
- Administered medications as prescribed, ensuring accurate dosage and timely administration for maximum efficacy.
- Coordinated closely with family members regarding updates on patient conditions or concerns that arose during the course of caregiving duties.
- Transported individuals to events and activities, medical appointments, and shopping trips.
- Documented detailed daily reports on each client''s progress, informing adjustments in care plans when necessary.
- Managed patient appointments and transportation needs, ensuring punctual arrival at medical visits and other engagements.
- Assisted with daily living activities, running errands, and household chores.
- Entrusted to handle confidential and sensitive situations in professional matter.
- Completed regular check-ins and progress report for each client.
- Recorded status and duties completed in logbooks for management.
Nurse (LPN)/Administrative Coordinator
Vaccines 2 Go
10.2010 - Current
- Administered vaccines to patients, ensuring adherence to safety protocols and guidelines.
- Educated patients on vaccine benefits and potential side effects, enhancing understanding and compliance.
- Monitored patient reactions post-vaccination, promptly addressing any concerns or complications.
- Collaborated with healthcare teams to streamline vaccination processes and improve patient flow.
- Implemented quality control measures to maintain high standards in vaccine administration and documentation.
- Remained calm during high-stress, critical situations, demonstrating sustained focus and problem-solving in real-time.
- Promoted a safe and comfortable healing environment by addressing patient concerns promptly and professionally.
- Managed front desk operations, ensuring smooth visitor check-in and greeting procedures.
- Coordinated scheduling for appointments and meetings, optimizing office workflow efficiency.
- Maintained organized filing systems for records and documents, enhancing retrieval processes.
- Assisted in managing multi-line phone system, directing calls effectively to relevant departments.
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with clients, and updated client records.
- Collaborated with management to streamline front desk operations, improving overall office productivity.
- Provided administrative support to staff, facilitating communication between departments and clients.
- Trained new reception staff on office procedures and customer interaction best practices.
- Answered phone promptly and directed incoming calls to correct offices.
- Kept reception area clean and neat to give visitors positive first impression.
- Handled cash transactions and maintained sales and payments records accurately.
- Streamlined front desk operations for increased efficiency by effectively managing phone calls, emails, and walk-in clients.
Education
Bachelor of Science - Nursing
Chamberlain School of Nursing
Online05-2028
Diploma - Phlebotomy, Medical Assisting, EKG Technician
Gwinnett College Sandy Springs
Sandy Springs, GA10-2010
Associate of Science - Nursing
Gwinnett Technical College
Lawrenceville, GA05-2004
Skills
- Respectful and compassionate
- Time management
- Problem-solving
- Organization skills
- Telephone skills
- Data entry
- Customer/Client relations
- Office administration
- Administrative support
- Calendar management
- Team collaboration
- Front office management
Certification
COHC #519598 Expires 12/14/2028
NCMA #714392 Expires 06/30/2026
NCPT #714392 Expires 06/30/2026
Languages
American Sign Language
Professional Working
Timeline
Caregiver
Comfort Keepers Home Care
08.2025 - Current
Nurse (LPN)/Administrative Coordinator
Vaccines 2 Go
10.2010 - Current
Bachelor of Science - Nursing
Chamberlain School of Nursing
Diploma - Phlebotomy, Medical Assisting, EKG Technician
Gwinnett College Sandy Springs
Associate of Science - Nursing
Gwinnett Technical College