Stephany Laharenas
Sunrise,FL
Summary
Highly motivated and committed Assistant Manager/Customer Care with proven history of superior performance at individual, team and organizational levels. Strong ability to multitask and prioritize workloads with little or no supervision. Detail-oriented professional looking to bring medical background and team-building skills to deadline-driven environment or in any environment that i have the opportunity to be in.
Overview
7
7
years of professional experience
Work History
Tax Administrator and National Tax Processor
Marcum LLP
12.2021 - Current
- Provided expert advice on tax-related matters, helping businesses make informed decisions that minimized liabilities while maximizing savings opportunities.
- Enhanced tax compliance for the organization by staying updated on changing regulations and providing accurate guidance to team members.
- Managed timely filings of all necessary federal and state income tax returns, avoiding penalties or late fees due to missed deadlines.
- Prepared detailed analyses of potential tax implications arising from mergers, acquisitions, or other business transactions; offering valuable insights for executive leadership teams during negotiations.
- Preparation of Engagement letters or any change orders.
- Review invoices and statements before sending them to the client.
- Expense reports for Partners or Directors.
- Reduced errors in tax filings by meticulously double-checking calculations and cross-referencing data inputs.
- Maintained confidentiality of sensitive financial information while processing tax documents.
- Identified potential deductions for clients, optimizing their financial benefits during the tax season.
- Kept current on relevant changes in tax laws and regulations, ensuring accurate application in client cases.
- Assisted clients with tax-related inquiries, providing clear explanations and guidance on complex issues.
- Managed a high volume of client cases, demonstrating strong organizational skills and attention to detail.
- Efficiently managed multiple software platforms for accurate electronic filing of client taxes, enhancing overall digital proficiency.
Assistant Manager
ORTHOPEDIC SPECIALIST, P.A
07.2018 - Current
- Greet customers, answer phone calls directed to our facility, create appointments, update patients chart; information.
- Manage of DRS and MICRO MD.
- Reconfirm patient’s referrals, make sure codes are accurate for their visits with us, verify eligibility for each patient, Always promote a professional front desk attitude and having full knowledge of all information provided to our patients or when it comes to answering their questions always Following Guidance of HIPAA Regulation for our Position.
- Assist manager with her duties as she is not in during weekdays.
- Developed loyal and highly satisfied customer base through proactive management of team customer service strategies.
- Planned team-building exercises to increase employee performance and job satisfaction.
- Oversaw office inventory activities, including ordering and requisitions, stocking and shipment receiving.
- Generated and submitted invoices based upon established accounts receivable schedules and terms.
- Identified, researched and resolved billing variances to maintain system accuracy and currency.
- Worked effectively with medical payers such as Medicare, Medicaid, commercial insurances to obtain timely and accurate payments.
- Handled high volume of in-bound calls pertaining to reconciliation of delinquent accounts.
- Managed efficient cash flow reporting, posted cash receipts and analyzed chargebacks, independently addressing and resolving issues.
- Utilized talents and expertise to complete on-time and accurate monthly closing processes, journal entries and accruals.
- Researched CPT and ICD-9 coding discrepancies for compliance and reimbursement accuracy.
- Communicated effectively and extensively with other departments to resolve claims issues.
Paralegal/Legal Negotiator
Helbing Law Group
05.2021 - 12.2021
- Worked alongside attorneys, administrative assistants and fellow legal assistants on complex cases and legal processes.
- Prepared for trials, conducting legal research and drafting pleadings.
- Managed accounts and client records of clients, observing confidentiality and extreme discretion.
- Analyzed client balance sheets for auditing purposes.
- Facilitated and implemented settlement agreements by proposing resolutions and supporting effective decision-making for involved parties.
- Prepared written opinions or decisions regarding cases.
- Reviewed and analyzed opposing sides of disputes to objectively assess situations from legal perspective.
- Used mediation techniques to facilitate communication between disputants, to further parties' understanding of different perspectives and to guide parties toward mutual agreement.
Education
No Degree - Business Readiness Certification Training
Consolidated Credit
Plantation, FLNo Degree - Hipaa Security And Privacy Training Course
Work Force Medical
Tamarac, FlNot Completed (7 Semesters) - Business Administration
Santiago De Cali University
Cali, Colombia2019
Skills
- Employee performance evaluations
- Staff Supervision
- Strategic Planning
- Financial Management
- Computer proficiency
- Excellent work ethic
- Microsoft Office
- Data Collection
- Payment Processing
- Billing Inquiries
- Payment Collection
- Billing Systems
- Bilingual Fluent Spanish and English
- Multi-line phone talent
- Quickbooks
- Exceptional interpersonal communication
Timeline
Tax Administrator and National Tax Processor
Marcum LLP
12.2021 - Current
Paralegal/Legal Negotiator
Helbing Law Group
05.2021 - 12.2021
Assistant Manager
ORTHOPEDIC SPECIALIST, P.A
07.2018 - Current
No Degree - Business Readiness Certification Training
Consolidated Credit
No Degree - Hipaa Security And Privacy Training Course
Work Force Medical
Not Completed (7 Semesters) - Business Administration
Santiago De Cali University
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