Summary
Overview
Work History
Education
Skills
Timeline
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STEPHANY LEVI

Miami,FL

Summary

Customer-focused individual with a passion for delivering exceptional service. Strong interpersonal skills with a talent for effectively addressing concerns. Committed to improving customer satisfaction and driving positive outcomes.

Overview

2
2
years of professional experience

Work History

Style Advisor

Aritzia
Aventura, FL
10.2024 - Current
  • Adapted sales strategies based on customer interactions and feedback to improve results.
  • Created exceptional experiences for clients, built long-term relationships and helped clients find perfect style solutions to fit individual fashion needs while maximizing sales volume.
  • Managed entire shopping experience for client, putting together outfits and providing personalized style tips.
  • Performed register transactions quickly and efficiently and operated computerized order and inventory management system to locate and deliver customer product and size selection.

Voice Teacher

Area Stage, Miami Fine Arts Academy, LCA
Miami, FL
06.2023 - Current
  • Maintained students' progress by evaluating and adjusting strategies.
  • Provided guidance and support to ensure that students maintain motivation throughout the learning process.
  • Coached advanced singers on song interpretation skills such as phrasing and dynamics.
  • Provided opportunities for each student to reach fullest potential through artistic, creative expression.
  • Offered personalized instruction tailored to individual and group needs.
  • Instructed students basic vocal techniques, projection skills and breathing strategies.
  • Assisted performers in preparing for auditions and special performances.

Administrative Assistant

Area Stage
Miami, FL
07.2023 - 01.2025
  • Provided administrative support to the executive team, including scheduling meetings and managing calendars.
  • Sorted and distributed incoming faxes, letters and emails for office distribution.
  • Processed invoices for payment using accounting software applications.
  • Set up workshops, conferences and meetings by scheduling and reserving rooms and preparing supplies.
  • Answered phone calls and emails to provide information, resulting in effective business correspondence.
  • Scheduled appointments between clients and customers and internal staff members.
  • Responded to customer issues to provide immediate resolution and improve retention.
  • Managed daily office operations and maintained office supplies inventory, ensuring efficient workplace functionality.
  • Assisted with the planning of special events by arranging catering services, securing venues and ordering promotional materials.
  • Directed customer inquiries to appropriate department personnel.
  • Answered questions from customers regarding products and services offered by the company.
  • Composed grammatically correct, clear and concise email responses to reflect company tone and style.

Education

Bachelor's of Music - Vocal Performance/Musical Theatre

NYU
New York, NY
05-2023

Skills

  • Client consultation
  • Brand awareness
  • Personal styling
  • Product expertise
  • Scheduling
  • Relationship building
  • Tech-Savvy
  • Training and coaching
  • Customer service
  • Microsoft office
  • Multitasking Abilities
  • Lesson delivery
  • Empathy and patience
  • Self-awareness
  • Influencing skills
  • Effective communication

Timeline

Style Advisor

Aritzia
10.2024 - Current

Administrative Assistant

Area Stage
07.2023 - 01.2025

Voice Teacher

Area Stage, Miami Fine Arts Academy, LCA
06.2023 - Current

Bachelor's of Music - Vocal Performance/Musical Theatre

NYU

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STEPHANY LEVI