Stephany Loza-Franco

Dedicated professional seeking a position in medical financial counseling, where I can leverage my strong customer service background to build loyalty, foster creativity, and facilitate effective communication in patient relationships. With experience in fast-paced environments, I excel at active listening, handling inquiries with empathy and accuracy, and ensuring all client needs are met efficiently. Proficient in performing general administrative tasks, utilizing medical terminology, obtaining and maintaining accurate patient demographics and records, and establishing positive working relationships with patients, physicians, clinical staff, and non-clinical staff. My goal is to support patients through financial challenges while contributing to a collaborative healthcare team.