Stephany Mercado
Homestead
Summary
Dynamic legal professional with extensive experience at the Miami-Dade State Attorney’s Office, excelling in case management and trial coordination. Proven ability to mentor teams and enhance productivity while delivering exceptional customer service. Skilled in document preparation and legal research, consistently achieving timely results in high-pressure environments.
Overview
11
11
years of professional experience
Work History
Legal Assistant IV – Lead Worker
Miami-Dade State Attorney’s Office
Miami
09.2021 - Current
- Train and mentor team members to ensure accuracy, consistency, and productivity.
- Serve as back-up support to the area supervisor, assisting with workflow management and daily operations.
- Review team members’ work product, ensuring deadlines are met and providing constructive feedback.
- Communicate performance insights to the supervisor to support employee development.
Sales Associate
The Home Depot
Miami
01.2015 - 12.2021
- Coordinated international deliveries with attention to accuracy and timeliness.
- Assisted customers in product selection and provided knowledgeable recommendations.
- Processed transactions accurately using point-of-sale systems and cash handling procedures.
- Consolidated and verified order information for customers and vendors.
- Resolved unexpected issues and provided solutions to maintain customer satisfaction.
- Communicated effectively with vendors and customers via phone and email to facilitate order completion.
Legal Assistant III – Trial Coordinator
Miami-Dade State Attorney’s Office
Miami
- Managed intake of homicide cases for Division Chiefs.
- Ordered initial and supplemental discovery materials for case review.
- Coordinated witnesses, including scheduling and travel arrangements for trial.
- Completed attorney requests in a timely and accurate manner.
- Assisted attorneys in trial preparation, including research and evidence gathering.
- Coordinated meetings and maintained calendars for multiple attorneys efficiently.
- Handled telephone calls, meeting plans and conference organization requirements.
Legal Assistant II – Felony Division Secretary
Miami-Dade State Attorney’s Office
Miami
- Coordinated and prepared attorney calendars.
- Processed attorney requests for discovery and case-related materials.
- Communicated case updates to attorneys, law enforcement, and victims.
- Assisted attorneys with trial preparation and document organization.
Education
High School Diploma -
Miami Southridge Senior High School
19355 SW 114th Ave, Miami, FL 3315706.2008
Skills
- Case management
- Document preparation
- Discovery processing
- Legal research
- Trial coordination
- Customer service
Timeline
Legal Assistant IV – Lead Worker
Miami-Dade State Attorney’s Office
09.2021 - Current
Sales Associate
The Home Depot
01.2015 - 12.2021
Legal Assistant III – Trial Coordinator
Miami-Dade State Attorney’s Office
Legal Assistant II – Felony Division Secretary
Miami-Dade State Attorney’s Office
High School Diploma -
Miami Southridge Senior High School