Stephany Munoz Tamayo
Summary
Proven track record in enhancing student development at Ivy Garden Learning Center through innovative lesson planning and effective behavior management. Skilled in oral communication and maintaining high standards of confidentiality, demonstrated at Pilsen Wellness Center. Achieved optimal team performance by leveraging strong problem-solving abilities and mentoring skills, ensuring a supportive and efficient work environment.
Overview
9
9
years of professional experience
Work History
Assistant Teacher
Ivy Garden Learning Center
04.2023 - Current
- Supported student physical, mental, and social development using classroom games and activities.
- Supervised recess, lunch and daily student intake and dismissal.
- Ensured a safe and supportive learning environment by enforcing classroom rules and addressing behavioral issues promptly.
- Completed daily reports, meal count sheets, and attendance logs.
- Developed strong rapport with students by demonstrating genuine care for their well-being and academic success.
Administrative Assistant
Pilsen Wellness Center
08.2021 - 04.2023
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
- Ensured accurate record-keeping with diligent data entry and database management for vital company information.
- Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
Lead Teller
Barr Management
01.2018 - 08.2021
- Managed cash inventory, ensuring accurate balancing of the vault and individual teller drawers daily.
- Assisted in training new tellers to ensure a consistent level of excellent service across the team.
- Served as an essential resource for colleagues seeking guidance on policy interpretations or procedural clarifications.
- Optimized workflow processes through effective communication with coworkers during peak hours.
Shift Manager
Arby's Restaurant
07.2015 - 01.2018
- Handled escalated customer issues effectively, demonstrating strong problem-solving skills while upholding company values and standards.
- Trained new employees on company policies, procedures, and job responsibilities, ensuring seamless integration into the team.
- Trained and mentored new employees to maximize team performance.
- Improved overall team performance by effectively delegating tasks and providing clear instructions.
Education
High School Diploma -
Hubbard High School
Chicago, IL07.2017
Skills
- Parent-Teacher Communication
- Behavior Management
- Oral communication
- Lesson Planning
Languages
English
Spanish
Timeline
Assistant Teacher
Ivy Garden Learning Center
04.2023 - Current
Administrative Assistant
Pilsen Wellness Center
08.2021 - 04.2023
Lead Teller
Barr Management
01.2018 - 08.2021
Shift Manager
Arby's Restaurant
07.2015 - 01.2018
High School Diploma -
Hubbard High School
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