Stephany Navarro
Goldsboro,NC
Summary
High-performing professional with several years of experience delivering successful improvements for business operations, profitability and team development. Resourceful project manager and compliance specialist to thrive in fast-paced and changing environments. Dedicated to sustaining operational accuracy and delivering results for optimal profitability.
Overview
1
1
Language
1
1
Certification
7
7
years of professional experience
Work History
Program & Administrative Operations Manager
Clemson University Air Force ROTC Detachment 770
Clemson, South Carolina
03.2024 - Current
- Manage administrative and operations programs for 200+ personnel, overseeing mission critical workflows, records, compliance requirements and cross-functional coordination.
- Directed program lifecycle process, overseeing onboarding, medical eligibility, and security clearances to ensure compliance and operational readiness.
- Managed annual budgets and fiscal resources as purchasing cardholder for Southeast Region, overseeing procurement for seven detachments while ensuring regulatory compliance and accurate fund allocation.
- Administers $1M+ in scholarship and tuition funding ensuring accurate and timely allocation
- Oversaw the uniform and asset management program, implementing two inventory control plans, coordinating 40+ procurement orders, and maintaining accountability for $14K in organizational assets.
- Facilitated communication between staff and management to enhance workflow and collaboration.
Operations & Program Management Supervisor
18th Equipment Maintenance Squadron
Kadena Air Base, Japan
07.2023 - 02.2024
- Directed 3-member team and managed portfolio of 24 programs for largest operational unit at Kadena Air Base, ensuring alignment with strategic objectives
- Managed personnel lifecycle for 465 employees, overseeing performance evaluations, awards, retention, reenlistments, and incentive programs supporting operations for 79 aircraft valued at $5.9B
- Redesigned operational procedures and workflows to enhance program efficiency by 40% and eliminated 5 organization-wide compliance deficiencies.
- Led 2 process-improvement initiatives benchmarked by the Inspector General and labeled 'Best Practices', contributing to recognition as Wing Superior Performer
Program & Operations Management
18th Aeromedical Evacuation Squadron
Kadena Air Base, Japan
02.2021 - 07.2023
- Led implementation of a new enterprise performance management system following a system-wide rollout failure; trained 112 employees, established standardized workflows, and reduced the organizational backlog by 25%
- Redesigned the employee onboarding and sponsorship program by developing standardized training materials and expanding the sponsor network, reducing onboarding time by 50% and recovering 8,400 operational hours.
- Oversaw travel and expense programs with $941K annual budget and 150 corporate accounts, ensuring fiscal accountability and regulatory compliance.
- Evaluated operational readiness for 93 personnel on enterprise inspection team, contributing to recognition as an 'Outstanding Team.'
Program Management Specialist
87th Electronic Warfare Squadron
Eglin Air Force Base, FL
06.2019 - 03.2021
- Supported two operational divisions and managed 23 concurrent programs in support of electronic warfare mission assessment operations
- Supported cross-functional teams in planning and executing mission objectives.
- Oversaw squadron compliance in Air Force tracking system to ensure operational readiness
- Implemented process improvements to optimize workflow efficiency within the squadron.
- Managed military personnel data system to ensure accuracy and compliance
- Coordinated admin updates for 3 flights, achieving 'Highly Effective' mission execution status
- Facilitated officer operations and coordinated correspondence to streamline task management and prioritize schedules
Education
Bachelor of Information Management Systems -
University of Maryland
12-2027
Associates in General Studies -
University of Maryland
12-2026
Associates in Information Resource Management -
Community College of the Air Force
08-2023
Airman Leadership School -
United States Air Force
Eglin AFB, Florida04-2022
Skills
- Program & Project Management
- Project leadership
- Operations
- Process Improvement
- Performance tracking
- Risk Mitigation
- Security & Compliance
- Information Management
- Vendor management
- Logistics planning
- Milestone tracking
- Operational Quality Assurance
- Stakeholder Management
- Microsoft Office Suite
- Google Suite
- Teams
- JPAS
- DISS
- Security Clearance Management
- Military Network Operations
- DCS
- NIPR/SIPR
Languages
Spanish
Limited
Certification
- PMP (projected 8/26)
Accomplishments
- Wing Superior Performer | CSS of the Year, 18th Wing | CSS Flight of the Year, 18th MXG | NCO Administrator of the Quarter | Air Force Commendation Medal (2) | Air Force Achievement Medal
Timeline
Program & Administrative Operations Manager
Clemson University Air Force ROTC Detachment 770
03.2024 - Current
Operations & Program Management Supervisor
18th Equipment Maintenance Squadron
07.2023 - 02.2024
Program & Operations Management
18th Aeromedical Evacuation Squadron
02.2021 - 07.2023
Program Management Specialist
87th Electronic Warfare Squadron
06.2019 - 03.2021
Bachelor of Information Management Systems -
University of Maryland
Associates in General Studies -
University of Maryland
Associates in Information Resource Management -
Community College of the Air Force
Airman Leadership School -
United States Air Force