Summary
Overview
Work History
Education
Skills
Timeline
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Stephany Quesenberry

Faribault,Minnesota

Summary

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. Hardworking and passionate job seeker, eager to secure entry-level position. Ready to help team achieve company goals.

Overview

4
4
years of professional experience

Work History

Fleet Manager

Taylor Truck Line
09.2021 - 08.2022
  • Positively interacted with drivers, upper management and shop department, which helped improve overall communication.
  • Increased regulatory compliance by monitoring vehicles to verify adherence to operational, state and federal requirements.
  • Maintained accurate driver information for delivery scheduling.
  • Provided all drivers with pertinent safety materials regarding rules and regulations.
  • Trained drivers to manage time effectively, improving overall mileage performance.
  • Supervised yearly equipment overhauls to drive improved inventory and increase equipment longevity.
  • Streamlined operations to increase productivity and oversaw employees to maximize outcomes.
  • Generated daily reports detailing suggested process improvement initiatives to inform management.
  • Maintained accurate driver information for delivery scheduling.

Bar Manager

Tucker's Tavern
08.2018 - 11.2020
  • Closed out cash register and prepared cashier report at close of business.
  • Maximized customer service by training staff, overseeing operations, and resolving issues.
  • Kept alcoholic beverages well-stocked and organized to meet expected demands.
  • Adhered to state laws regarding alcoholic beverage services and customer regulations.
  • Created effective employee schedules maintaining coverage at peak times and minimizing labor costs.
  • Crafted special drink and cocktail menu items for seasonal offerings.
  • Consulted with managers to organize special events and promotions.
  • Guaranteed optimal beverage stock by assessing inventory and collaborating with owners for corrective action planning to limit expenses.
  • Improved customer service rankings by resolving issues quickly and accurately.
  • Strategized plans to increase bar revenue through innovative promotional concepts, specialty drinks, and customer-focused events.
  • Maintained high standards of customer service by staying up to date on bar and menu options and providing effective food recommendations for guests.
  • Recruited, hired and trained staff on bar practices, customer service standards, and productivity strategies, providing 90% improvement over prior onboarding process.
  • Upsold daily specials and beverage promotions to exceed daily sales goals.
  • Designed special drink and cocktail offerings on monthly basis as part of seasonal offerings.
  • Explained daily specials and beverage promotions to exceed daily sales goals.
  • Implemented drink prep procedures, significantly reducing wasted stock.
  • Followed strict recipes and drink measurements to minimize product used.
  • Managed staff schedules and maintained adequate coverage for all shifts.
  • Motivated staff to perform at peak efficiency and quality.
  • Handled escalated customer concerns with speed and knowledgeable support to achieve optimal satisfaction and maintain long-term loyalty.
  • Kept facility compliant with health codes, sanitation requirements and license regulations, alleviating potentially heavy fines.
  • Reduced inaccuracies by carefully counting cash and keeping meticulous records of transactions.
  • Enhanced financial controls to minimize theft and loss risks, continuously maintaining accurate accounts and cash drawers.
  • Maintained effective supply levels by monitoring and reordering food stock and dry goods.
  • Maintained kitchen cleanliness and sanitation through correct procedures and scheduled cleaning of surfaces and equipment.

Education

High School Diploma -

Redwood Valley High School
Redwood Falls, MN
05.1992

Skills

  • Profit Maximization Techniques
  • Project Planning and Scheduling
  • Interdepartmental Collaboration
  • Employee Management
  • Safety Monitoring
  • Calendar and Scheduling Software
  • Effective Communication
  • Web-Based Logistics Information Systems
  • Mechanical Aptitude
  • Route Planning
  • Staff Training
  • Cost Control
  • Scheduling

Timeline

Fleet Manager

Taylor Truck Line
09.2021 - 08.2022

Bar Manager

Tucker's Tavern
08.2018 - 11.2020

High School Diploma -

Redwood Valley High School

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Stephany Quesenberry