Stephany Rodriguez
Cooper City,FL
Summary
- Detail-oriented Administrative Assistant with proven track record of providing exceptional customer service in fast-paced environments.
- Devote to finding opportunities for improvement and making suggestions to simplify and expedite processes across my areas of responsibility
- Promote communication and education to enhance business processes and teamwork.
- Eager to take the initiative to lead while managing multiple, concurrent tasks.
- Possess commitment to exceeding expectations and enjoy nurturing a trustworthy relationship within my peers.
Overview
3
3
years of professional experience
Work History
Administrative Assistant/Bookkeeper
PhysicalOne
09.2022 - Current
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Scheduled office meetings and client appointments for staff teams.
- Verified client-insurance shared costs and collected copayments before each session.
- Accountable for submission of prior authorizations for an average of 12 visits per client
- Routinely managed the Electronic Health Record to maintain confidentiality of sensitive data to protect client and business information.
- Reviewed and filed financial documents, coded accounting entries for data processing, and posted daily receipts and payments in accordance with all corporate protocols.
- Established QuickBooks accounting system to reflect accurate financial records.
- Assisted development and implementation of new administrative procedures.
- Managed filing system, entered data, and completed other clerical tasks.
- Facilitated timely delivery of special projects to meet organizational and departmental objectives.
Certified Clinical Medical Assistant
Pinnacle Healthcare System
12.2020 - 09.2022
- Collected and documented patient vital signs and medical information such as blood pressure and weight.
- Enhanced patient outcomes by providing knowledgeable education on procedures, medications, and other physician instructions.
- Served as a scribe, writing progress notes and ordering necessary imaging and testing on behalf of the provider
- Prepared lab specimens for diagnostic evaluation.
- Completed EKGs and other tests based on patient presentation in office.
- Performed medical records management, including filing, organizing and scanning documents.
- Called and faxed pharmacies to submit prescriptions and refills.
- Conducted monthly and quarterly inventory of supplies using facility cost reporting records.
Education
Bachelor of Science - Behavioral Neuroscience
Florida State University
Tallahassee, FL12.2020
Skills
- Process Optimization
- Accounts Payable/Receivable Management
- Account Balancing
- Customer Service
- Quickbooks Desktop
- Microsoft Office
- Handling confidential materials
- Strategic Planning
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Administrative Assistant/Bookkeeper
PhysicalOne
09.2022 - Current
Certified Clinical Medical Assistant
Pinnacle Healthcare System
12.2020 - 09.2022
Bachelor of Science - Behavioral Neuroscience
Florida State University
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