STEPHANY ROSARIO
Haines City,FL
Summary
Friendly and helpful when assisting employees and visitors requesting services. Driven by cause to work diligently to accomplish measurable impact. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level Job Title position. Ready to help team achieve company goals. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
19
19
years of professional experience
1
1
year of post-secondary education
Work History
Volunteer
Caregiver, Rosario Childcare
01.2014 - Current
- Provide at home childcare on an as needed basis, assist children with homework, activity planning and meal preparation.
Shift Leader
Panda Express
08.2024 - 05.2026
- Supervised team operations during peak hours to maintain service efficiency.
- Trained new employees on customer service standards and operational procedures to improve team readiness and service quality.
- Monitored food preparation processes to ensure adherence to quality control standards and consistency.
- Planned and managed resources to consistently meet production, quality, and cost goals.
- Compiled end-of-day reports for morning and closing shifts to provide insights for operational adjustments.
- Processed cash transactions to ensure financial accuracy and security
- Verified that cash drawers contained correct amounts of money during opening and closing shifts.
Cashier/ Shift Leader
7-eleven Convenience Store
05.2022 - 09.2022
- Adapted schedule and took on extra shifts to support business operations.
- Used POS system to enter orders, process payments and issue receipts.
- Stocked, tagged, and displayed merchandise.
- Reconciled cash drawer at start and end of each shift, accounting for errors, and resolving discrepancies.
- Worked closely with shift manager to solve problems and handle customer concerns.
- Worked flexible schedule and extra shifts to meet business needs.
- Learned duties for various positions and provided backup at key times.
- Reconciled cash drawer at start and end of each shift, ensuring accuracy and addressing discrepancies.
- Performed inventory counts, documenting stock levels in computer system to maintain accurate records.
Warehouse Laborer
Amazon Warehouse
06.2019 - 09.2019
- Operated forklifts and pallet jacks for efficient product relocation.
- Inspected packages and merchandise for damage, notifying vendors to resolve issues promptly.
- Used forklifts and pallet jacks to relocate products.
- Used machinery and equipment such as box cutters, shrink-wrap guns and electric pallet jacks.
- Moved and organized materials between storage and production areas for seamless workflow.
- Checked packages and merchandise for damage and notified vendors.
- Constructed pallets and crates for safe transport of materials.
- Loaded and unloaded materials onto and off trucks for fast shipment.
- Assembled pallets and crates for secure transportation of materials.
Cashier
Kmart, Sears Holding
08.2016 - 12.2016
- Greeted customers and promptly addressed needs to enhance shopping experience.
- Operated cash register to record transactions accurately and efficiently.
- Performed cash, card and check transactions to complete customer purchases.
- Modified work hours and took on additional shifts to enhance staffing.
- Built relationships with customers to encourage repeat business.
- Recorded transactions accurately and efficiently to ensure smooth customer checkout.
Volunteer
Mater Brighton Elementary
01.2015 - 01.2016
- Cash register, Bookkeeper (Receipts), Event organizer and Fundraiser for school.
Warehouse Laborer
Burlington Coat Factory warehouse
01.2011 - 01.2012
- Received and stocked merchandise daily, marketed clothing for sales, and organized the stock warehouse.
Sales Representative
Royal Prestige LLC
01.2009 - 01.2010
- Coordinated cookware product presentations, organized sales orders, and confirmed receipt of orders.
Child Care Specialist
La Fitness
01.2008 - 01.2009
- Delivered child care services to fitness club members, ensuring a safe and engaging environment in facility daycare
- Supported children's learning by leading activities and offering homework help in day care.
Education
Daylight Twilight High School
Trenton, NJ 01.2008 - 06.2009
Skills
- Volunteer management
- Customer relationship management
- Resource Coordination
- Process management
- Quality control
- Team collaboration
- Data entry
- Adaptability and dependability
- Communication techniques
- POS system operation
- Fast-paced environment
- Food service sales techniques
Timeline
Shift Leader
Panda Express
08.2024 - 05.2026
Cashier/ Shift Leader
7-eleven Convenience Store
05.2022 - 09.2022
Warehouse Laborer
Amazon Warehouse
06.2019 - 09.2019
Cashier
Kmart, Sears Holding
08.2016 - 12.2016
Volunteer
Mater Brighton Elementary
01.2015 - 01.2016
Volunteer
Caregiver, Rosario Childcare
01.2014 - Current
Warehouse Laborer
Burlington Coat Factory warehouse
01.2011 - 01.2012
Sales Representative
Royal Prestige LLC
01.2009 - 01.2010
Daylight Twilight High School
01.2008 - 06.2009
Child Care Specialist
La Fitness
01.2008 - 01.2009