Stephany Ruiz
Perth Amboy,NJ
Summary
A highly motivated employee with a desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Committed with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Babysitter
Sittercity
Westfield, NJ
04.2024 - Current
- Maintaining a positive attitude while being patient and understanding with the children.
- Establishing trust through consistent communication with both parents and kids.
- Remaining alert at all times while caring for multiple children simultaneously.
- Enforcing discipline when necessary but always doing so calmly and respectfully.
- Communicated with children's parents or guardians about daily activities, behaviors and related issues.
- Created safe environment for children by removing hazards and developing appropriate boundaries and rules.
- Engaged with children on individual basis to build positive, trusting relationships.
Restaurant Hostess
Strickland's Steakhouse
Woodbridge, NJ
10.2023 - 02.2024
- Monitored dining room activity to ensure all guests were receiving optimal service.
- Communicated with kitchen staff regarding customer feedback or complaints.
- Resolved customer complaints in a professional manner while maintaining a positive attitude towards guests.
- Answered phone inquiries to schedule and confirm reservations, record takeout orders and respond to service questions.
- Answered telephone to provide dining information and take reservations.
- Accommodated guests with children and special needs to promote comfortable dining experience.
- Collected reservation information and communicated updates to guests via mobile device or in-person.
- Responded appropriately to customer complaints, bringing major issues to attention of manager on duty.
Restaurant Hostess
GPs
Guttenburg, USA
03.2023 - 07.2023
- Greeted incoming guests, escorted them to assigned dining areas, and presented menus.
- Built positive relationships with other front-of-house and kitchen staff
- Delivered outstanding service and support from initial interaction to final departure, maintaining loyal clientele.
- Maintained contact with kitchen and serving staff to properly handle dining details and address concerns.
- Tracked seated guests and available seating using computer-based and mobile reservation software.
- Answered phones promptly to record and confirm reservations.
Daycare Worker
Adventures in Learning
Jersey City, USA
06.2018 - 06.2019
- Maintained a clean and well-organized environment for client happiness and safety
- Prepared meals, snacks, and refreshments for children according to dietary needs and restrictions
- Enforced rules to teach good manners and maintain a safe environment
- Communicated with parents about daily activities and any concerning behaviors
- Developed and enforced positive strategies to encourage good behavior
- Balanced schedules to promote optimal rest, play, and educational periods
- Observed and monitored children to identify developmental strengths and target enrichment activities
Receptionist
Friends and Family chiropractor
North Bergen, USA
06.2017 - 08.2017
- Scheduled and confirmed appointments
- Answered and directed incoming calls using a multi-line telephone system
- Served visitors by greeting, welcoming, and directing them to appropriate personnel
- Updated and recorded customer or client information to maintain accounts
- Processed payments and updated accounts to reflect balance changes
- Delivered administrative support to team members by making copies, sending faxes, organizing documents, and rearranging schedules
- Maintained daily calendars, set appointments with clients, and planned daily office events
Education
High School Diploma -
Saint Dominic Academy
Jersey City, NJ06.2020
Some College (No Degree) -
William Paterson University of New Jersey
Wayne, NJSome College (No Degree) -
Jersey College
Teterboro, NJSkills
- Active Listening
- Time Management
- Performance Improvement
- Fast Learner
- Team Support
- Attention to Detail
- Networking
- Punctual and Reliable
- Positive Attitude
- Work Planning and Prioritization
- Compassionate Communication
- Strong Work Ethic
- Conflict Resolution
- Activity Planning
- Schedule Management
- Personable nature
- CPR Certified
Languages
English
Native/ Bilingual
Spanish
Native/ Bilingual
Certification
- CPR
References
References available upon request.
Timeline
Babysitter
Sittercity
04.2024 - Current
Restaurant Hostess
Strickland's Steakhouse
10.2023 - 02.2024
Restaurant Hostess
GPs
03.2023 - 07.2023
Daycare Worker
Adventures in Learning
06.2018 - 06.2019
Receptionist
Friends and Family chiropractor
06.2017 - 08.2017
High School Diploma -
Saint Dominic Academy
Some College (No Degree) -
William Paterson University of New Jersey
Some College (No Degree) -
Jersey College
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