Stephany Thorn
Massillon,OH
Summary
Dynamic volunteer at SPAR, INC / MSG, adept in relationship building and Microsoft Excel. Excelled in organizing community projects, enhancing service delivery.
Proven ability in task prioritization and adaptability, fostering a positive environment. Skilled in conflict mediation and customer service, ensuring seamless operations and satisfaction.
Energetic Volunteer offering outstanding telephone etiquette, social media, and interpersonal skills. Punctual and dedicated to service.
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
1
1
year of professional experience
Work History
Volunteer
SPAR, INC / MSG
01.2024 - Current
- Supported engaging, fun, and smooth-running projects by helping with organization and planning.
- Represented organization positively and professionally while providing community with much-needed services.
- Communicated with staff members to stay informed about volunteer opportunities and events.
- Cultivated strong network of providers delivering necessary assistance to spark/msg community.
- Maintained internal database of service workers, participants, activities and other relevant details.
- Used strong interpersonal communication skills to convey information to others.
- Assisted with special events and programs.
- Maintained clean, neat, and operational facilities to serve program needs.
Education
Massillon High School
Massillon, OHSkills
- Routine management
- Scheduling
- Complaint resolution
- Task prioritization
- Customer service
- Microsoft Excel
- Relationship building
- Multi-task management
- Adaptability and flexibility
- Filing
- Decision-making
- Conflict mediation
- Call center experience
- Document control
- Staff training
- Microsoft office expertise
Timeline
Volunteer
SPAR, INC / MSG
01.2024 - Current
Massillon High School
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