Stephany Ucles
Dripping Springs,TX
Summary
Dynamic professional with a proven track record at Washington Academy, excelling in effective communication and leadership. Skilled in cultivating customer relationships and training teams, I consistently achieved sales targets while enhancing retention rates. Proficient in procurement processes and inventory management, I bring strong problem-solving abilities to drive operational success.
Overview
8
8
years of professional experience
Work History
Custodian
DSISD
11.2024 - Current
- Maintained cleanliness and sanitation of school facilities, ensuring safe learning environments.
- Operated cleaning equipment and tools effectively, adhering to safety protocols.
Purchasing Assistant
INMECRO
10.2020 - 11.2023
- Assisted in procurement process by sourcing vendors and obtaining quotes for office supplies.
- Supported inventory management by tracking stock levels and coordinating reorders to prevent shortages.
- Processed purchase orders accurately, ensuring timely delivery of materials and equipment.
Call Center Sales Agent
Washington Academy
11.2019 - 10.2020
- Cultivated strong customer relationships through personalized service and effective communication.
- Assisted in developing promotional strategies to enhance product visibility and sales.
- Trained new team members on sales techniques and customer engagement practices.
- (Call center in Spanish)
- Managed inbound and outbound sales calls to achieve monthly targets.
Call Center Sales Agent
Multicomer
04.2018 - 10.2019
- Managed inbound and outbound sales calls to achieve monthly targets.
- Developed strong customer relationships, enhancing retention rates through effective communication.
- Trained new staff on product knowledge and sales techniques, fostering a collaborative team environment.
- (Call center in Spanish)
Education
No Degree - Marketing
Universidad De San Pedro
San Pedro Sula, Cortes,Honduras.Skills
Effective communication
Teamwork
Problem-solving
Leadership
Timeline
Custodian
DSISD
11.2024 - Current
Purchasing Assistant
INMECRO
10.2020 - 11.2023
Call Center Sales Agent
Washington Academy
11.2019 - 10.2020
Call Center Sales Agent
Multicomer
04.2018 - 10.2019
No Degree - Marketing
Universidad De San Pedro