Megan D'Alessandro
Cherryville,NC
Summary
Dynamic professional with a proven track record of enhancing operational efficiency and customer satisfaction at Food Lion. Skilled in cleanliness and sanitation, coupled with exceptional schedule and task management abilities. Excelled in reducing costs and driving profitability at Pizza Hut, showcasing strong leadership and problem-solving skills. Committed to maintaining high standards of service and safety.
Overview
12
12
years of professional experience
Work History
Deli Associate
Food Lion
09.2023 - Current
- Carefully prepared orders by slicing, weighing, and packaging cheeses and meats and accurately calculated prices.
- Took special orders for event catering and party trays, assisting customers by recommending additional items, condiments, and garnishes.
- Strictly followed sanitation and food safety guidelines as required by regulatory agencies and company.
- Delivered exemplary customer service to guests, even in peak business periods to promote retention.
Environmental Services Housekeeper, Tech 2
Caromont Regional Medical Center
01.2020 - 06.2021
- Removed hazardous and medical waste from exam rooms, treatment rooms, and surgery suites to minimize risks to patients and medical personnel.
- Utilized chemicals and cleaning equipment to meet facility's predetermined sanitation and cleanliness quality standards.
- Cleaned and disinfected patient exam rooms, surgery suites, and common areas to promote sanitary treatment and services environment.
- Verified cleanliness and organization of storage areas and carts.
General Manager
Pizza Hut
03.2015 - 12.2019
- Increased revenue streams by reducing costs, managing schedules, and performing variance and risk analyses to implement corrective actions
- Oversaw inventory by ordering precise quantities of stock, and executing corrective actions to drive profitability
- Adhered to company safety protocols and complied with OSHA standards.
- Monitored daily cash discrepancies, inventory shrinkage and drive-off.
- Maximized efficiency by coaching and mentoring personnel on management principles, industry practices, company procedures, and technology systems.
- Assisted in recruiting, hiring and training of team members.
Administrative Clerk
Metlife
03.2013 - 06.2014
- Cataloged data and research into Trexo databases
- Communicated with customers via phone and email to confirm claims and respond to inquiries
- Coordinated and maintained impressive office organization to keep facilities efficient, organized, and professional.
- Processed and prepared documents such as business or government forms and expense reports.
- Created welcoming environment for customer by greeting and assisting, as well as quickly responding to customer inquiries and needs.
- Communicated with customers via phone and email to confirm deliveries and respond to inquiries.
Education
Associate of Science - Medical Office Administration
Gaston College
Dallas, NC08-2026
High School Diploma -
East Gaston High School
Mount Holly, NC06-2011
Skills
- Proper food handling
- Cleanliness and sanitation
- Cooking
- Equipment safety
- Food safety
- Sanitation practices
- Hospitality and accommodation
- Hazardous chemical handling
- Schedule and task management
Timeline
Deli Associate
Food Lion
09.2023 - Current
Environmental Services Housekeeper, Tech 2
Caromont Regional Medical Center
01.2020 - 06.2021
General Manager
Pizza Hut
03.2015 - 12.2019
Administrative Clerk
Metlife
03.2013 - 06.2014
Associate of Science - Medical Office Administration
Gaston College
High School Diploma -
East Gaston High School
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