Stephaughn Patterson

• Consulted with customers to assess needs and propose optimal solutions.
• Managed day-to-day business operations.
• Trained and motivated employees to perform daily business functions.
• Enhanced operational efficiency and productivity by managing budgets, accounts, and costs.
• Monitored market conditions to set accurate product pricing and take advantage of emerging trends.
• Established foundational processes for business operations.
• Tracked employee attendance and punctuality, addressing repeat problems quickly to prevent long-term habits.
• Implemented business strategies, increasing revenue, and effectively targeting new markets.
• Submitted orders for new inventory.
• Approved regular payroll submissions for employees.
• Managed store organization, maintenance, and purchasing functions.
• Exceeded sales goals and accomplished business objectives by inspiring staff and promoting target products.
• Coached employees and trained on methods for handling various aspects of sales, complicated issues, and difficult customers.
• Recruited and retained top talent, with focus on completing timely performance evaluations, providing positive feedback, and rewarding superior performance.
• Managed inventory control, cash control, and store opening and closing procedures.

• Assisted in red carpet logistics, managing VIP guest flow, media coordination, and press interactions.
• Supported live event production, working closely with talent managers, media teams, and event coordinators.
• Helped set up branding and sponsorship materials to maximize visibility for televised and digital audiences.
• Provided on-site support to ensure smooth backstage operations and real-time problem-solving during live broadcasts.
• Facilitated interviews between artists, industry professionals, and media outlets, enhancing press coverage.
• Ensured high-profile guests and talent had seamless event experiences through professional engagement and assistance.

• Planned daily menus and prepped food for service.
• Trained food truck employees to follow established safety and hygiene standards.
• Maintained employee records, prepared payroll and scheduled shifts.
• Assisted food prep and assembly on line and served 100s of customers per day.
• Monitored expenditures and identified areas to maximize budget and minimize costs.
• Greeted customers, answered menu questions and responded to complaints.
• Accepted orders and packed food for takeout and delivery.
• Trained staff on proper cooking procedures as well as safety regulations and productivity strategies.
• Coordinated with catering staff to deliver food services for special events and functions.
• Reduced health risks and safety hazards by preparing beverage products consistently while creating cleaning schedules, restocking items and sanitizing equipment to adhere to health department standards.
• Monitored and adjusted pricing, discounts and promotions to maximize profitability.
• Handled escalated customer concerns with speed and knowledgeable support to achieve optimal satisfaction and maintain long-term loyalty.
• Created content strategies for digital media.
• Monitored and evaluated website analytics to identify trends and opportunities for improvement.
• Optimized website content and images to improve search engine rankings.
• Supervised creation of exciting merchandise displays to catch attention of store customers.
• Tracked employee attendance and punctuality, addressing repeat problems quickly to prevent long-term habits.

• Assisted in the coordination and execution of BET Awards production, ensuring seamless event logistics and operations.
• Supported red carpet setup, managing guest flow, media placements, and talent coordination.
• Collaborated with production teams, vendors, and event staff to maintain a professional and organized environment.
• Engaged with high-profile guests, press, and industry professionals to facilitate interviews and media coverage.
• Ensured branding and sponsorship placements were correctly positioned for maximum visibility.
• Provided real-time problem-solving during live event operations to ensure a smooth and successful production.

• · Addressed inquiries and concerns from app subscribers regarding the Good Soil App
• · Developed workflows and documents to streamline conference-day processes
• · Facilitated the coordination and preparation of travel, speaker packages, and gift bags
• · Welcomed celebrity speakers, guest speakers, and the Bishop Jakes team
• · Oversaw inventory management for the Good Soil event
• · Coordinated the setup and breakdown of the Good Soil expo booth
• · Managed scheduled events at the Good Soil expo booth

· Collaborated with the Technology Director to support the Good Soil App as a social media coordinator

· Provided assistance to T.D. Jakes Enterprise executives with daily tasks