Stephen Aguilar
El Paso,TX
Summary
Dedicated and passionate team-player with strong organizational skills eager to secure a Specialty Sales position. Ready to help the team achieve company goals. A detail-oriented and adaptable associate with strong people skills, ready to maintain a full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
9
9
years of professional experience
Work History
Field Service Technician
Caffienated Coffee Repairs
04.2023 - Current
- Enhanced machine performance through troubleshooting, diagnosing, and repairing complex electronic and mechanical systems.
- Increased customer satisfaction by providing prompt and efficient on-site support for technical issues.
- Ensured thorough documentation reported for all repair procedures for each job, along with parts & equipment used, along with all other job procedures.
- Optimized equipment functionality by performing routine calibration and adjustments to meet manufacturer specifications.
- Maintained a high level of professionalism in all interactions with clients, consistently receiving positive feedback for exceptional service.
Shift Leader
Starbucks
02.2016 - 10.2021
- Improved team productivity by implementing efficient coordination of tasks between the team.
- Enhanced customer satisfaction through prompt and courteous service, addressing concerns immediately.
- Maintained a clean and safe work environment while ensuring all employees adhered to safety guidelines and protocols.
- Conducted regular evaluations of employee performance, providing constructive feedback for continuous improvement.
Education
Associate of Arts -
Transmountain Early College High School
El Paso, TXSkills
- Quality Assurance
- Technical Troubleshooting
- Equipment Repair
- Timely Reports Completion
- Team Supervision
- Teamwork and Coordination
- Positive Attitude
- Accountability and Work Ethic
- Exceptional Customer Service
Affiliations
- Musician (Guitar/Bass/Production)
- Carpentry/Wood working
Timeline
Field Service Technician
Caffienated Coffee Repairs
04.2023 - Current
Shift Leader
Starbucks
02.2016 - 10.2021
Associate of Arts -
Transmountain Early College High School
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