Stephen Ambrosio
Cleveland
Summary
Experienced in driving impactful customer solutions with a background in financial coordination and marketing support. Specializes in managing rebate programs, improving process efficiencies, and communicating effectively with stakeholders. Committed to delivering value through data-driven decision-making and building strong client relationships.
Overview
7
7
years of professional experience
Work History
Marketing Specialist
Sherwin-Williams
04.2023 - Current
- Support Business Development Reps and Key Account Managers by administering Certificates of Insurance, Preferred Business Cards and facilitating account creation, program tracking and credit decisions
- Forecast 80 program accruals, establish new rebate programs and audit the database for customer rebates
- Administer $8 million in rebate payments as instructed in the Supply Agreement
- Communicate clearly & timely to customer and executive inquiries regarding marketing programs
- Write 240 warranties for division projects
- Complete vendor registration requests for new and existing customers
Financial Specialist - Commissions & Reporting, Enterprise Client Services
Sherwin-Williams
08.2020 - 03.2023
- Forecast accruals, establish tiers, and audit the commission database for 200 customer rebates
- Distribute rebates as instructed in the Supply Agreement or as requested by customer/AE
- Communicate clearly & timely to customer and executive reporting inquiries for incentive programs
- Create Excel tools and resources to streamline commissions processes
- Recommend system enhancements to the National Accounts Database
- Train new commissions coordinators/specialists on department practices
Financial Coordinator - Commissions & Reporting
Sherwin-Williams
09.2019 - 09.2020
- Establish 50 new rebate programs
- Maintain the commission database to generate accurate rebate accruals
- Distribute payments as instructed in the Supply Agreement or as requested by customer/AE
- Respond in a timely manner to customer and executive inquiries regarding rebate program or payments
Financial Processor - National Accounts
Sherwin-Williams
09.2018 - 09.2019
- Ensure accurate account maintenance and sales tracking which includes additions, deletions, and updates for 1000 programs
- Create 100 new database programs and ensure accurate Customer Price Record Cards
- Provide customer service to National Account Executives, customers, and the field sales organization by phone and email
Education
Business Administration -
Western Governors University
05.2026
Skills
- Business Development
- Client Services
- Microsoft Excel
- Microstrategy
Accomplishments
- Optimized Processes: Streamlined months end processes, reducing time needed by 50%.
- Strengthened-On boarding: Developed training documentation for new marketing specialists.
Timeline
Marketing Specialist
Sherwin-Williams
04.2023 - Current
Financial Specialist - Commissions & Reporting, Enterprise Client Services
Sherwin-Williams
08.2020 - 03.2023
Financial Coordinator - Commissions & Reporting
Sherwin-Williams
09.2019 - 09.2020
Financial Processor - National Accounts
Sherwin-Williams
09.2018 - 09.2019
Business Administration -
Western Governors University