Stephen Ampong

complied with traffic laws and regulations to the letter, maintaining a safe driving record.
carried out routine car checks, seeing possible problems before they became serious enough to require expensive repairs.
used pallet jacks or forklifts as needed to load and unload trucks, making sure that the contents were handled properly.
At the point of delivery, I delivered great customer service, fixing issues and responding to inquiries as necessary.

• Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
• Operated vehicle safely in highly congested areas with no traffic violations.
• Maintained upbeat, positive attitude in busy, customer-focused environment.
• Enhanced delivery efficiency by optimizing routes using GPS navigation and mapping tools.
• Verified accuracy of all deliveries against order forms.
• Kept meticulous records of deliveries, including invoices, delivery confirmations, and any other required documentation to ensure accurate tracking and billing processes.

• Communicated with passengers to answer questions about areas and services and provide comfortable traveling experiences.
• Handled challenging situations calmly, resolving disputes professionally and effectively.
• Waited for passengers at designated high-volume locations such as airports and popular nightlife spots.
• Managed teams of drivers, shift schedules and reservation calendars.
• Fostered positive relationships with hotel staff members which led to an increase in referrals, thereby improving overall business opportunities.
• Used GPS and maps to navigate and find best route to destinations to deliver passengers on time.

• Skilled at working independently and collaboratively in a team environment.
• Proven ability to learn quickly and adapt to new situations.
• Self-motivated, with a strong sense of personal responsibility.
• Worked effectively in fast-paced environments.
• Operated with safety and skill to avoid accidents and delays.
• Maintained a clean driving record while adhering to company policies and federal regulations for transportation safety.
• Maintained daily, legible DOT log book and submitted corresponding documents.
• Inspected trucks for malfunctions and reported vehicles to management for corrective action.