STEPHEN ANDREW FOX
Herriman,UT
Summary
Experienced risk and compliance operations manager who has successfully overseen projects from inception to completion seeking to become a Compliance Testing Manager. Excels at interfacing with team members at all levels to meet and exceed organizational goals. Operates well in a highly competitive environment in which leadership and personal skills are the key to success.
Overview
25
25
years of professional experience
Work History
LONG TERM SUBSTITUTE
JORDAN SCHOOL DISTRICT
02.2023 - Current
- Strong experience providing instruction in all grades throughout Jordan School District
- Skilled at tailoring lesson plans to the needs of students, including Spanish fluency
- Drawing on a broad knowledge of various subjects to quickly generate lesson plans when called in on short notice.
ACCOUNT EXECUTIVE
EFILECABINET
10.2021 - 10.2022
- Qualified and conducted document management software demos via Zoom to small and mid-size businesses
- Coordinated through full buying cycle to implementation of software
- Prepared and presented written information in a clear, concise and convincing manner, providing an adequate level of support for the desired software from start to finish to close the business.
- Closed several small and mid size company sales
- Made over 80 dials per day in cold calling for additional business
FUNDING MANAGER
LENDIO
03.2020 - 10.2021
- Qualified and provided SBA Paycheck Protection Program loans for thousands of small business owners impacted by COVID-19 shutdowns
- Led as top 10% of PPP representatives in loans completed ranking 4th out of 1,123 representatives for the number of successful PPP loans closed over entirety of program
- As a part of loan testing, successfully reviewed policies and procedures relative to the compliance requirements of laws and regulations
- Communicated and identified compliance deficiencies, gaps, and potential problems to management and staff to minimize fraudulent applications
- Stayed ahead of task with superior time management skills through streamlining processes and making tight deadlines.
- Secured funding for key initiatives by developing compelling grant proposals and presentations.
- Streamlined the application process for increased efficiency and higher success rates in securing funds.
- Conducted thorough research on potential funding sources, identifying new opportunities for growth and expansion.
- Negotiated favorable contract terms with funders, maximizing resources available for program implementation while minimizing administrative burdens.
- Leveraged data analytics tools to identify trends in funding landscape and develop targeted approaches for resource mobilization.
ONCOLOGIST/HEMATOLOGIST RECRUITER
CHG HEALTHCARE
06.2019 - 03.2020
- Recruited and managed a book of business of physicians (oncologists and hematologists) for locum tenens openings across the United States
- Successfully recruited and filled many physician positions across the United States.
- Participated in departmental performance improvement initiatives, contributing to the overall success of the radiation oncology program.
FOUNDER/SMALL BUSINESS OWNER
TACTILE ART SYSTEMS, INC.
06.2016 - 06.2019
- Managed product research, development and eventual introduction into the marketplace
- Attended University of Utah Lassonde Entrepreneurship program to become educated in fundamental principles of running own company
- Boot-strapped company from idea conception all the way through to two product prototypes and a final third prototype with patents and features for introduction to the marketplace
- Working ultimately to have company bought out and receive perpetual royalties
- Supervised college interns providing guidance in the collection of market research and data.
- Created financial plans and budgets to optimize resources, track expenses, and ensure profitability.
- Designed business plan to define concept, short-term and long-term goals and strategies.
- Researched trends and current innovations to determine competition and develop competitive pricing points.
- Interviewed and hired ideal candidates to assist with logistics and tasks of business.
- Assisted in recruiting, hiring and training of team members.
VP/FIXED INCOME REGIONAL BROKERAGE CONSULTANT
FIDELITY BROKERAGE SERVICES, LLC.
01.2015 - 06.2016
- Traveled throughout the Southern California Region to educate Fidelity investment consultants and staff on the complexities and details of the overall bond market
- Worked with Fidelity representatives and their clients to consolidate fixed income assets into Fidelity Investments and contributing to record consolidation of more than $200 million in assets
- Constructed, presented and implemented fixed income ladders and mutual funds as part of customized portfolios agreed upon by clients
- Conducted national webinars and local seminars for thousands of Fidelity clients to understand the importance of fixed income in a well-diversified portfolio
- Knowledge of policies and processes for brokerage compliance risk management.
- Reduced clients'' tax liabilities by implementing effective tax planning strategies tailored to individual circumstances.
- Ensured compliance with IRS regulations, staying up-to-date on current tax laws and industry best practices.
- Advised clients on potential tax implications of major financial decisions, enabling informed choices for long-term benefits.
- Developed customized solutions for complex tax situations, resulting in optimized outcomes for clients.
- Collaborated with other financial professionals to create holistic wealth management plans, integrating tax strategies into overall financial goals.
- Provided clear explanations of complex tax concepts to clients, fostering trust and understanding in the consulting relationship.
- Conducted thorough research on new and evolving legislation, positioning clients for advantageous tax planning opportunities.
- Maintained confidentiality when handling sensitive client information, ensuring security and privacy throughout all stages of the consulting process.
- Delivered personalized service by building strong relationships with clients based on trust and mutual respect.
- Continuously expanded knowledge base through participation in professional development courses and industry seminars related to taxation law changes or updates.
- Contributed to a positive workplace culture by collaborating effectively with colleagues on joint projects or shared tasks.
- Managed multiple clients with varying levels of complexity in their tax situations, effectively prioritizing tasks to meet deadlines and maintain high-quality service.
- Offered clients recommendations to reduce tax liabilities.
- Prepared wide array of returns such as corporate, fiduciary, gift, individual, and private foundation returns.
VP/SENIOR ACCOUNT EXECUTIVE
FIDELITY BROKERAGE SERVICES, LLC.
01.2010 - 12.2014
- Recruited from Salt Lake City specifically because of my expertise within the fixed income market
- Century City branch clients had the highest per capita ownership of individual bonds than any other Fidelity office in the United States
- Acquired, maintained and organically grew my book of business to over 1.8 billion in AUA and over 350 households
- Customized, presented and implemented financial strategies according to client needs uncovered during discovery appointments
- Reviewed client asset allocations and discussed optimal risky portfolio concepts with clients using common language and effective example illustrations
- Maintained and grew client relationships as the top ranked account executive in Century City using net promoter scores.
- Increased account retention by building strong relationships with clients and addressing their needs promptly.
- Collaborated with cross-functional teams to ensure timely delivery of products and services, resulting in high customer satisfaction.
- Conducted regular client reviews to assess performance metrics, identifying areas for improvement and implementing necessary changes.
- Analyzed competitor activities and adjusted sales tactics accordingly to maintain a competitive edge in the market.
- Led product demonstrations at trade shows and conferences, showcasing company offerings and attracting potential clients.
- Actively participated in industry events as a representative of the company, expanding professional network connections for potential leads generation.
PRIVATE CLIENT GROUP FI RELATIONSHIP OFFICER
FIDELITY BROKERAGE SERVICES, LLC.
06.2007 - 01.2010
- Partnered directly with Southern California’s Senior Account Executives as a subject material expert to provide competent fixed income expertise with a focus on the California’s municipal bond market, the largest municipal bond market within the United States
- Drove consolidation of outside assets using Fidelity’s fixed income tools for individual bonds as well as bond mutual funds
- Assets consolidated through this partnership exceeded 110 million in fiscal year 2009
- Maintained contact with high-net-worth clients as a resource to answer ongoing fixed income questions, further strengthening Fidelity’s relationships with its most valuable customers
- Reviewed client outside asset statements to break down total expenses clients paid in a market that was rapidly working to become more transparent.
RISK & COMPLIANCE OPERATIONS MANAGER
SOS STAFFING SERVICES
08.1998 - 06.2007
- Managed and lead team of safety leads to achieve goals of minimal injuries in the field
- Evaluated safety and financial risk for various types of potential positions for temporary and permanent employees
- Investigated and handled all injuries occurring on site working with worker’s compensation organizations in various states
- Conducted on-site inspections for OSHA and MSHA compliance
- Oversaw all DOT and non-DOT drug testing for pre-employment, post-accident and random drug testing
- Followed CFR Part 40 guidance
- Conducted background checks and complied with all FCRA regulations on adverse decisions and maintaining confidentiality
- Traveled across the US to work sites for inspections and to conduct trainings for company employees
- Worked overtime as needed until work completed
- Conducted and lead various on-site and virtual calls and meetings as necessary
- Participated in and was a member of RIMS, Risk Management Society.
- Reduced risk exposure by implementing robust monitoring and reporting systems.
- Enhanced operational efficiency for better risk management and mitigation strategies.
- Developed comprehensive risk assessments to identify potential threats and vulnerabilities.
- Designed and executed targeted training programs, improving employee understanding of risk policies and procedures.
- Managed cross-functional teams to ensure timely completion of critical risk-related projects.
- Improved decision-making processes with the implementation of a data-driven approach to risk analysis.
- Conducted detailed audits to evaluate compliance with established risk management protocols.
- Collaborated with senior leadership in devising effective business continuity plans, safeguarding company interests during crises situations.
- Built a high-performing Risk Operations team through strategic recruitment, onboarding, and ongoing development efforts.
- Leveraged advanced analytics tools to develop insightful reports that guided executive-level decision making around enterprise-wide risks.
- Facilitated seamless integration between risk operations functions by fostering a collaborative environment among team members.
Education
Bachelor of Arts - Finance
University of Utah
Salt Lake City, UT12.2005
Associate of Science - General Education
Salt Lake Community College
Taylorsville, UT06.2002
Skills
- MS Office products including Excel, Word, PowerPoint, Access and Outlook
- SalesForce, G-mail, Slack, Quickbooks, Hubspot, LinkedIn and other software
- Fluent in Spanish and conversational in Korean
- Focused attention to detail
- In depth understanding of regulatory requirements
- Strong written and verbal communication and presentation skills with the ability to teach, directly influence change, negotiate, and appropriately escalate
Languages
Spanish
Full Professional
Timeline
LONG TERM SUBSTITUTE
JORDAN SCHOOL DISTRICT
02.2023 - Current
ACCOUNT EXECUTIVE
EFILECABINET
10.2021 - 10.2022
FUNDING MANAGER
LENDIO
03.2020 - 10.2021
ONCOLOGIST/HEMATOLOGIST RECRUITER
CHG HEALTHCARE
06.2019 - 03.2020
FOUNDER/SMALL BUSINESS OWNER
TACTILE ART SYSTEMS, INC.
06.2016 - 06.2019
VP/FIXED INCOME REGIONAL BROKERAGE CONSULTANT
FIDELITY BROKERAGE SERVICES, LLC.
01.2015 - 06.2016
VP/SENIOR ACCOUNT EXECUTIVE
FIDELITY BROKERAGE SERVICES, LLC.
01.2010 - 12.2014
PRIVATE CLIENT GROUP FI RELATIONSHIP OFFICER
FIDELITY BROKERAGE SERVICES, LLC.
06.2007 - 01.2010
RISK & COMPLIANCE OPERATIONS MANAGER
SOS STAFFING SERVICES
08.1998 - 06.2007
Bachelor of Arts - Finance
University of Utah
Associate of Science - General Education
Salt Lake Community College
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