Stephen Atkinson
Corpus Christi
Summary
Detail-oriented Equipment Inspector with proven skills in mechanical evaluation and customer service. Strong focus on problem-solving and team collaboration to enhance inspection processes and build professional relationships.
Overview
16
16
years of professional experience
Work History
Contract Equipment Inspector
Iron Planet
Corpus Christi, TX
12.2020 - Current
- Evaluated machinery performance, identifying potential issues, and examine equipment for imperfections and defects.
- Conducted detailed documentation of inspection results, ensuring accurate depictions of items being sold
- Served as a trusted resource for colleagues seeking advice or clarification on specific areas within the realm of equipment inspection.
- Set appointments with customers, and planned logistics to optimize time and travel
- Formed Professional relationships with customers to streamline inspections and minor repairs
- Worked with customers about making minor repairs to equipment that would greatly increase the value at sale time
Owner/ Mechanic
After Hours Automotive
Corpus Christi, TX
02.2010 - 10.2020
- Managed daily operations, ensuring efficient workflow and timely service delivery.
- Developed and implemented customer service protocols to enhance client satisfaction and retention.
- Oversaw financial budgeting, tracking expenses, and maximizing profitability through strategic cost management.
- Trained and mentored staff on automotive repair techniques and best practices for quality assurance.
- Diagnosed and repaired vehicles and farm equipment
- Wrote quotes, shopped for best prices on parts and sold repair jobs to customers
- Established partnerships with suppliers to enhance parts procurement efficiency and negotiate favorable terms.
- Led community outreach initiatives to promote brand visibility and foster customer relationships in the local market.
- Managed day-to-day business operations.
- Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
- Increased customer satisfaction by implementing efficient business processes and providing exceptional service.
- Consulted with customers to assess needs and propose optimal solutions.
- Hired trained, and managed a high-performing team of employees dedicated to achieving company goals.
- Established a positive workplace culture that fostered employee engagement, collaboration, and loyalty.
- Negotiated contracts with suppliers for better pricing and terms, reducing overall costs for the business.
Education
Associate of Science - Engineering
Del Mar College
Corpus Christi, TX12-2020
Associate of Science - Mathematics
Del Mar College
Corpus Christi, TX05-2020
Skills
- Electrical systems
- Hydraulic systems
- Corrosion monitoring
- Equipment inspection
- Pneumatic systems
- Mechanical aptitude
- Structural analysis
- Teamwork and collaboration
- Customer service
- Problem-solving
- Time management
- Attention to detail
- Excellent communication
- Critical thinking
- Team collaboration
- Team leadership
- Inspection procedures
- Machine operation
- Task prioritization
- Product knowledge
Timeline
Contract Equipment Inspector
Iron Planet
12.2020 - Current
Owner/ Mechanic
After Hours Automotive
02.2010 - 10.2020
Associate of Science - Engineering
Del Mar College
Associate of Science - Mathematics
Del Mar College