Stephen Augenstein
Newalla,OK
Summary
Passionate and accomplished Co-Owner with track record of success in business development, customer service and team building. Possesses entrepreneurial spirit, deep understanding of market trends, and keen eye for growth opportunities. Self-motivated professional successful in seizing viable opportunities for expansion and innovation in business. Background in increasing profits, reducing costs and transforming customer service standards. Experienced in leading and supervising operational and sales teams. Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level [Job Title] position. Ready to help team achieve company goals. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
43
43
years of professional experience
Work History
Co Owner
Augenstein Enterprises
01.2022 - 10.2023
- Managed day-to-day operations efficiently, ensuring smooth workflow and timely completion of tasks.
- Collaborated with co-owner on strategic planning initiatives for long-term business success.
- Improved customer satisfaction ratings by consistently delivering high-quality products and services.
- Oversaw financial management tasks, including budgeting, forecasting, and cash flow optimization.
- Enhanced business operations by implementing efficient management strategies and streamlining processes.
Maintenance Technician
Walmart
08.2010 - 01.2012
- Operated varied hand and power tools to complete repairs.
- Used problem-solving skills to alleviate issues efficiently with minimal supervision.
- Troubleshot equipment breakdowns and performed preventive maintenance.
- Followed work orders and specifications for machine and equipment replacement, repair, or maintenance.
- Followed safety protocols to minimize workplace accidents.
- Inspected and maintained equipment to keep items in top working condition.
- Completed daily, weekly, and monthly checklists on building equipment to maintain records of scheduled maintenance procedures.
- Successfully completed complex repair tasks within tight deadlines, minimizing disruptions to daily operations.
- Quickly responded to internal service calls regarding malfunctioning equipment and completed repairs.
- Improved equipment functionality by conducting regular maintenance checks and repairs.
- Contributed to a safer work environment, promptly addressing any identified hazards or concerns.
- Collaborated with team members to complete larger repair projects efficiently.
- Completed partial or full dismantling of equipment to quickly repair or replace defective components and restore functionality.
- Worked with building managers to assess ongoing needs and plan preventive maintenance and cleaning schedules.
Wrecker Driver /Heavy Mechanic Technician/Supervisor
Ron’s Towing
05.1984 - 08.2010
- Conducted regular maintenance checks on wrecker equipment, identifying potential issues before they became critical problems.
- Safely transported vehicles to designated locations using proper tie-down techniques, preventing further damage or loss during transit.
- Demonstrated excellent problem-solving skills by assessing complex recovery situations and determining the best course of action under pressure.
- Performed minor roadside repairs when possible, reducing tow costs for customers and expediting their return to travel.
- Provided exceptional customer service by empathizing with clients in stressful situations, offering reassurance, and answering questions about the towing process.
- Utilized GPS technology to efficiently navigate routes and respond quickly to service calls within designated areas.
- Built positive relationships with local repair shops through ongoing communication about vehicle drop-offs and pick-ups as needed.
- Collaborated with law enforcement agencies during accident scenes to facilitate smooth operations and support public safety efforts.
- Kept management informed of any challenges or concerns related to daily operations, ensuring prompt resolution and continuous improvement efforts.
- Assisted in the recovery of vehicles involved in accidents, ensuring safe removal from roadways while minimizing additional damage.
- Completed basic maintenance and minor repairs to keep vehicle neat and running properly.
- Operated with safety and skill to avoid accidents and delays.
- Delivered exceptional tow truck service across region and liaised with local authorities.
- Finalized daily logs on schedule to update internal records and uphold DOT requirements.
- Inspected vehicle before and after trips and logged and reported mechanical problems to avoid unsafe hazards.
- Fastened chains, straps, covers, and binders to secure load during transit.
- Completed regular inspections and maintenance actions, as well as basic equipment repairs, to keep equipment operating at peak levels.
- Secured loads with proper strapping and bracing techniques to prevent damage to valuable assets across long-haul transports.
- Secured vehicle to tow truck and checked all attachments for safe operation.
- Hooked tow trucks to trailer hitches and fastened attachments with hitchpins.
- Generated production data to complete necessary paperwork by accurately measuring and weighing materials.
- Used equipment such as [Type] and [Type] to process excess materials and support recycling efforts.
- Performed routine oil changes, fluid checks, tire rotations, brake inspections, and other general maintenance tasks to ensure optimal performance of heavy machinery.
- Improved equipment reliability by performing comprehensive diagnostics and repairs on heavy machinery.
- Increased safety compliance through regular inspections, identifying potential hazards and ensuring corrective actions were taken.
- Specialized in repairing hydraulic systems, enabling swift resolution of issues affecting critical machinery components.
- Supported team productivity with effective collaboration, sharing expertise on complex repair projects.
- Enhanced maintenance efficiency through implementing preventative maintenance programs for various equipment types.
- Overhauled malfunctioning engines to improve overall performance and extend the lifespan of valuable equipment assets.
- Mentored junior technicians, sharing knowledge of best practices and fostering professional growth within the team.
- Assisted with equipment installations, ensuring proper alignment and functionality during initial setup stages.
- Quickly repaired equipment on job, preventing downtime.
- Completed written reports of problems and necessary repairs and forwarded to maintenance personnel.
- Kept efficient time and material records.
- Recorded accurate daily vehicle mileage logs.
- Traveled on interstate highways and rural dirt roads to job sites.
- Kept sideboards, trailer tongues and back of truck free of materials.
- Changed oils, inspecting brakes and replace filters to perform preventive maintenance services on heavy equipment.
- Removed worn or faulty components for replacement or repair.
- Analyzed malfunctioning equipment and determined type of repairs required.
- Read and interpreted technical manuals for troubleshooting and repair purposes.
- Evaluated heavy equipment to determine necessary repairs and maintenance requirements.
- Repaired machinery and equipment according to manufacturer specifications.
- Maintained meticulous records of all repair work that was made to machines and equipment.
- Replaced defective wiring systems, hydraulics, and braking systems to return machines to service.
- Collaborated with team of technicians to complete projects and meet deadlines.
- Performed welding, soldering and brazing to repair damaged components on mobile heavy equipment.
- Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
Mechanic Technician /Machine Operator
ABC Ditching
05.1982 - 09.1984
- Supported a positive customer experience by providing follow-up services such as test drives and post-repair consultations when necessary.
- Collaborated with parts department personnel to ensure timely delivery of necessary components for efficient completion of repairs.
- Demonstrated versatility by successfully completing a variety of automotive repairs, including engine overhauls, transmission replacements, and suspension work.
- Increased efficiency by proficiently managing multiple repair projects simultaneously, effectively prioritizing tasks based on urgency and complexity.
- Reduced repair times by efficiently using specialized tools and equipment for each task, ensuring minimal downtime for customers.
- Streamlined work processes through effective communication with team members, leading to increased productivity in the workshop.
- Prevented costly accidents through diligent adherence to safety protocols while working with potentially hazardous materials or tools.
- Stayed current with latest developments in field through research to recommend new equipment and technologies to clients.
- Monitored equipment performance to confirm proper and efficient function.
Mechanic Technician
Uhaul Moving And Storage
02.1981 - 05.1982
- Supported a positive customer experience by providing follow-up services such as test drives and post-repair consultations when necessary.
- Collaborated with parts department personnel to ensure timely delivery of necessary components for efficient completion of repairs.
- Demonstrated versatility by successfully completing a variety of automotive repairs, including engine overhauls, transmission replacements, and suspension work.
- Enhanced customer satisfaction by providing timely and accurate repairs on a wide range of vehicles.
- Increased efficiency by proficiently managing multiple repair projects simultaneously, effectively prioritizing tasks based on urgency and complexity.
- Streamlined work processes through effective communication with team members, leading to increased productivity in the workshop.
- Improved vehicle performance by conducting thorough inspections and diagnostic tests on various systems.
- Maintained a clean and organized work environment, adhering to industry best practices for safe operation of equipment and tools.
- Stayed current with industry advancements through regular participation in training programs and workshops, applying new techniques to improve job performance.
- Maintained clean and organized work area to easily locate repairing tools and equipment.
- Assembled and disassembled equipment to perform repairs and maintenance.
- Resolved mechanical issues using both technical and manual skills.
- Inspected and tested equipment, machinery and components to diagnose issues, recognize defects, and determine appropriate repairs.
Education
No Degree - Accounting And Business Management
East Field College
Mesquite, TX08.1984
GED -
Mesquite High School
Mesquite, TX08.1981
Skills
- Small business operations
- Customer Relations
- Policy and procedure implementation
- Sales Strategies
Timeline
Co Owner
Augenstein Enterprises
01.2022 - 10.2023
Maintenance Technician
Walmart
08.2010 - 01.2012
Wrecker Driver /Heavy Mechanic Technician/Supervisor
Ron’s Towing
05.1984 - 08.2010
Mechanic Technician /Machine Operator
ABC Ditching
05.1982 - 09.1984
Mechanic Technician
Uhaul Moving And Storage
02.1981 - 05.1982
No Degree - Accounting And Business Management
East Field College
GED -
Mesquite High School
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