Stephen Banker
Sacramento,CA
Summary
Detail-oriented and results-driven professional with a proven ability to connect with clients, understand their needs, and deliver tailored solutions that enhance satisfaction and loyalty. Strong communication and organizational skills, along with a passion for creating positive experiences and building lasting relationships. Excels in goal-oriented environments, consistently focusing on exceeding expectations, supporting team performance, and contributing to business growth.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Executive Team Leader - Assets Protection
Wal-Mart Distribution Center
08.2023 - Current
- Collaborating with senior management to align asset protection strategies with organizational goals and operational objectives.
- Leading a team of asset protection professionals, providing guidance, training, and performance management to enhance team effectiveness.
- Utilizing data analytics and industry best practices to drive continuous improvement in asset protection protocols and procedures.
Forklift Operator
Wal-Mart Distribution Center
01.2019 - 08.2023
- Operate forklift safely and efficiently.
- Demonstrate attention to detail in filling orders with accuracy.
Order Filler
Wal-Mart Distribution Center
06.2019 - 06.2020
- Followed procedures at all times for personal and team safety.
- Collaborated effectively with coworkers on initiatives focused on achieving measurable improvements in production quality and workflow.
Personal Fitness and Lifestyle Coach
Private Individual
01.2015 - 01.2019
- Performed regular progress evaluations to track clients' achievements, adjust plans as necessary, and celebrate milestones.
- Utilized coaching techniques, such as active listening, questioning, and goal setting, to facilitate client' self-discovery and empowerment.
Personal Training Sales Director
LA Fitness
12.2013 - 04.2015
- Hired, trained and built high-performing team of sales representatives
- Exceeded sales quotas and increased profitability through effective sales strategy and business planning.
Skills
- Client relationship management
- Upselling and cross selling
- Sales strategy development
- Performance tracking and analysis
- Skilled in resolving conflicts
- Effective team collaboration
- Organizational time strategies
- Administrative operations
- Wellness program development
Certification
- AIHR, Academy to Innovative HR
- NASP, National Association of Sales Professionals
Additional Information
Available upon request
Timeline
Executive Team Leader - Assets Protection
Wal-Mart Distribution Center
08.2023 - Current
Order Filler
Wal-Mart Distribution Center
06.2019 - 06.2020
Forklift Operator
Wal-Mart Distribution Center
01.2019 - 08.2023
Personal Fitness and Lifestyle Coach
Private Individual
01.2015 - 01.2019
Personal Training Sales Director
LA Fitness
12.2013 - 04.2015
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