Summary
Overview
Work History
Education
Skills
Timeline
Hi, I’m

Stephen Barfoot

Walla Walla,Washington

Summary

Dedicated machine operator with a strong work ethic and proven ability to enhance production efficiency at Refresco Beverages. Skilled in machinery operation and workplace safety, I implemented process improvements that boosted workflow. A collaborative team player, I trained new operators, ensuring adherence to safety protocols and quality standards.

Overview

13
years of professional experience

Work History

Refresco Beverages

Machine Operator
06.2021 - 02.2025

Job overview

  • Operated bottling and packaging machinery to ensure efficient production flow.
  • Monitored equipment performance and conducted routine maintenance for optimal operation.
  • Collaborated with team members to meet daily production targets consistently.
  • Conducted quality checks on finished products to uphold company standards.
  • Assisted in training new operators on machine functions and safety protocols.
  • Adjusted machine settings according to production specifications and requirements.
  • Documented production data accurately for reporting purposes and inventory management.
  • Implemented process improvements that enhanced workflow efficiency in operations.
  • Followed detailed instructions to operate machines with accuracy and produce quality products.
  • Complied with company and OSHA safety rules and regulations.
  • Set up and adjusted equipment and properly configured machines for daily operation.
  • Trained new employees on proper machine operation, ensuring adherence to company standards and safety guidelines.
  • Loaded raw materials into machines and unloaded finished products to keep manufacturing process running smoothly.
  • Demonstrated adaptability by quickly learning how to operate new machinery and implementing newly introduced processes within the production environment.
  • Operated various types of machinery, contributing to the successful completion of diverse projects.
  • Set up and ran machinery to produce exceptional products for industrial needs.

Walmart

Front Door Host
08.2020 - 06.2021

Job overview

  • Greeted and welcomed customers with a friendly demeanor, enhancing overall shopping experience.
  • Managed customer inquiries and resolved issues promptly, ensuring satisfaction during visits.
  • Monitored entry and exit points for security compliance, maintaining a safe shopping environment.
  • Coordinated with team members to streamline customer flow during peak hours, improving efficiency.
  • Provided information about store promotions and services, increasing customer engagement.
  • Assisted in training new hosts on company policies and customer service standards.
  • Maintained cleanliness and organization of entrance area, promoting positive first impressions.
  • Collaborated with management to implement feedback mechanisms for continuous improvement in service quality.
  • Assisted in training new hosts, fostering teamwork and consistency across the team.
  • Developed strong rapport with regular customers, ensuring their specific needs were met each visit.
  • Maintained a clean and organized entryway, contributing to an inviting ambiance for patrons.

Walmart

Sales Associate
04.2013 - 06.2021

Job overview

  • Assisted customers with product selection and inquiries to enhance shopping experience.
  • Operated cash register, processed transactions accurately, and maintained cash drawer integrity.
  • Stocked shelves and organized merchandise displays to optimize inventory management.
  • Collaborated with team members to ensure store cleanliness and adherence to safety standards.
  • Executed promotional displays and signage updates to drive customer engagement and sales.
  • Provided training support to new associates on store procedures and customer service techniques.
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Resolved customer complaints promptly, ensuring satisfaction and fostering loyalty.
  • Built relationships with customers to encourage repeat business.
  • Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
  • Prepared merchandise for sales floor by pricing or tagging.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Answered customer questions about sizing, accessories, and merchandise care.
  • Provided positive first impressions to welcome existing, new, and potential customers.
  • Rotated stock and restocked shelves to maintain product availability and store appearance.
  • Engaged with customers to build rapport and loyalty.
  • Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
  • Collaborated with team members to improve overall store performance, sharing best practices, and offering support as needed.
  • Solved customer challenges by offering relevant products and services.
  • Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
  • Educated clients on current promotional offerings and products using persuasive selling tactics.
  • Increased sales revenue by building strong rapport with customers and recommending appropriate products based on their needs.

Walmart

Customer Service Cashier
02.2020 - 08.2020

Job overview

  • Processed customer transactions efficiently using point-of-sale systems.
  • Provided accurate change and receipts to ensure customer satisfaction.
  • Assisted customers with product inquiries and problem resolution.
  • Maintained cleanliness and organization of checkout area for optimal operations.
  • Engaged with customers to foster a welcoming shopping environment.
  • Learned company policies and procedures to provide effective customer support.
  • Maintained a clean and organized workspace, promoting a welcoming environment for customers.
  • Handled high-pressure situations calmly, maintaining composure during busy periods or difficult interactions.
  • Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
  • Processed customer orders and accurately handled payment transactions.
  • Enabled customers to feel welcomed, important, and appreciated by answering questions about products sold throughout store.
  • Resolved customer complaints with professionalism and empathy, resulting in increased customer loyalty.
  • Promoted a positive shopping experience by greeting customers warmly upon entry and providing assistance as needed.
  • Developed and managed relationships with customers to increase customer loyalty.
  • Answered product questions using knowledge of sales and store promotions.

Walmart

Automotive Technician
04.2019 - 02.2020

Job overview

  • Diagnosed and repaired automotive issues using advanced diagnostic tools and equipment.
  • Conducted routine vehicle maintenance, including oil changes and tire rotations, ensuring optimal performance.
  • Communicated effectively with customers to explain repairs and provide recommendations for vehicle care.
  • Collaborated with team members to maintain a safe and organized work environment, adhering to safety protocols.
  • Assisted in training new technicians on proper repair techniques and use of shop equipment.
  • Performed quality inspections on completed work to ensure compliance with industry standards.
  • Resolved customer complaints efficiently, enhancing overall satisfaction with automotive services provided.
  • Maintained a clean and organized work environment, demonstrating pride in personal workspace while contributing to overall shop cleanliness.
  • Performed diagnostic and troubleshooting procedures to find and identify root causes of mechanical issues.
  • Serviced vehicles according to OEM recommended maintenance schedules for oil changes, engine tune-ups and fluid changes.
  • Completed full vehicle inspections to check for leaks, damage, or other issues of concern.
  • Changed, rotated, and balanced tires on different types of vehicles.
  • Inspected and tested vehicles and completed preventive maintenance such as engine tune-ups, oil changes, tire rotations, wheel balancing, and filter replacement.
  • Improved vehicle performance by conducting thorough diagnostic tests and repairing or replacing faulty components.
  • Troubleshot and diagnosed faults with vehicle systems and components using OEM-specific code readers, diagnostic trees, and online knowledge bases.
  • Upheld high safety standards in the workplace by following proper protocols when handling hazardous materials and utilizing protective gear as needed.
  • Enhanced customer satisfaction by providing timely and accurate repair estimates for various automotive issues.
  • Increased workshop efficiency by effectively organizing tools, equipment, and workspace for easy access during repairs.

McDonald's

Crew Member Cook
04.2017 - 06.2019

Job overview

  • Prepared food items following standardized recipes and safety protocols.
  • Operated kitchen equipment efficiently to ensure smooth workflow during peak hours.
  • Maintained cleanliness and sanitation standards in food preparation areas.
  • Assisted team members in training new hires on cooking techniques and procedures.
  • Implemented quality control measures to uphold food safety standards and presentation.
  • Collaborated with front-line staff to fulfill customer orders accurately and promptly.
  • Monitored inventory levels, restocking supplies as needed for operational efficiency.
  • Adapted quickly to changing priorities in a fast-paced environment while maintaining high service levels.
  • Handled high-pressure situations effectively, maintaining composure during rush periods while continuing to deliver exceptional service quality.
  • Maintained a clean and organized kitchen environment for optimal food safety and quality assurance.
  • Worked in fast-paced environment with sense of urgency to serve guests quickly.

McDonald's

Crew Member
04.2017 - 06.2019

Job overview

  • Provided exceptional customer service by efficiently processing orders and addressing inquiries.
  • Maintained cleanliness and organization of workstations to ensure compliance with health standards.
  • Assisted in training new crew members on operational procedures and customer interaction techniques.
  • Collaborated with team members to streamline workflow during peak hours, enhancing overall efficiency.
  • Operated kitchen equipment safely while preparing food items according to established recipes and standards.
  • Implemented best practices for food safety, contributing to a safe dining environment for customers.
  • Worked front counter, drive-thru and other areas.
  • Worked well with teammates and accepted coaching from management team.
  • Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
  • Took orders, prepared meals, and collected payments.

YMCA Walla Walla

Action Zone Staff
04.2012 - 04.2017

Job overview

  • Provided exceptional customer service to members and guests, enhancing overall experience.
  • Assisted in maintaining facility cleanliness and safety standards, ensuring a welcoming environment.
  • Supported program coordination by preparing materials and assisting with event logistics.
  • Engaged with community members to promote programs and services effectively.
  • Collaborated with team members to implement operational improvements and streamline processes.
  • Managed membership inquiries, resolving issues promptly to retain member satisfaction.
  • Participated in training sessions to enhance skills in customer engagement and facility operations.
  • Contributed to team meetings, sharing insights on member feedback for continuous improvement initiatives.
  • Established positive relationships with customers and other staff members.
  • Kept work areas clean, organized, and safe to promote efficiency and team safety.

Walmart

Electronics Sales Associate
01.2014 - 01.2016

Job overview

  • Assisted customers with product selection and provided detailed information on electronics features.
  • Maintained organized displays and ensured products were stocked according to company standards.
  • Executed daily inventory checks to manage stock levels and minimize discrepancies.
  • Delivered exceptional customer service, addressing inquiries and resolving issues promptly.
  • Utilized point-of-sale systems for processing transactions accurately and efficiently.
  • Maintained a clean, organized, and visually appealing sales floor, ensuring an enjoyable shopping experience for customers.
  • Monitored competitor offerings to stay informed on market trends and customer preferences.
  • Trained new associates on product knowledge and effective sales techniques to improve performance.
  • Collaborated with team members to enhance store promotions and drive sales initiatives.
  • Increased customer satisfaction by providing knowledgeable assistance and personalized recommendations for electronics purchases.
  • Applied knowledge of electronics products to educate prospects and customers.
  • Served as a reliable resource for colleagues seeking assistance with challenging client inquiries or complex technical issues related to electronics products and services.
  • Utilized highly developed interpersonal and people skills to approach customers and engage in conversations.
  • Conducted product demonstrations for customers, showcasing features and benefits while answering questions to facilitate informed purchasing decisions.
  • Checked pricing, scanned items, applied discounts, and printed receipts to ring up customers.

Walmart

Cart Attendant
04.2013 - 04.2014

Job overview

  • Ensured cleanliness and organization of cart staging areas to enhance customer experience.
  • Assisted customers with locating carts, providing excellent service and support.
  • Maintained inventory levels of carts, ensuring availability during peak shopping hours.
  • Collaborated with team members to streamline cart retrieval processes, improving efficiency.
  • Monitored parking lot for abandoned carts, reducing clutter and enhancing store appearance.
  • Trained new staff on safety protocols and operational procedures for cart management.
  • Implemented best practices for cart sanitation, promoting a safe shopping environment.
  • Cleared parking lot of litter and foreign debris.
  • Collected and returned all hand baskets and shopping carts to proper place for new customer use.
  • Showcased strong work ethic by completing assigned tasks efficiently and reliably, even during inclement weather conditions.
  • Periodically disinfected carts preventing spread of disease.
  • Helped with bagging customers' items and carrying oversized or overweight items to customer vehicles.
  • Patrolled car park for unattended and loose shopping carts, preventing damage to patron vehicles.
  • Assisted in training new hires on proper procedures related to cart attendant responsibilities, fostering teamwork and collaboration.
  • Removed broken and unserviceable carts from inventory for repair.
  • Collected empty carts from grocery patrons and returned to store to keep parking lot clear of obstacles.

Education

Walla Walla Community College
Walla Walla, WA

University Overview

Lincoln High School
Walla Walla, WA

University Overview

Skills

  • Strong work ethic
  • Good communication
  • Attention to detail
  • Machinery operation
  • Workplace safety
  • Teamwork and collaboration
  • Problem-solving
  • Machinery operations
  • Computer skills

Timeline

Machine Operator
Refresco Beverages
06.2021 - 02.2025
Front Door Host
Walmart
08.2020 - 06.2021
Customer Service Cashier
Walmart
02.2020 - 08.2020
Automotive Technician
Walmart
04.2019 - 02.2020
Crew Member Cook
McDonald's
04.2017 - 06.2019
Crew Member
McDonald's
04.2017 - 06.2019
Electronics Sales Associate
Walmart
01.2014 - 01.2016
Sales Associate
Walmart
04.2013 - 06.2021
Cart Attendant
Walmart
04.2013 - 04.2014
Action Zone Staff
YMCA Walla Walla
04.2012 - 04.2017
Walla Walla Community College
Lincoln High School
Stephen Barfoot