Stephen Baughman
Rochester
Summary
Dynamic and results-driven Delivery Driver with experience at Amazon, recognized for exceptional customer service and punctuality. Proven ability in vehicle maintenance and efficient route planning, leading to timely deliveries and enhanced customer satisfaction. Strong organizational skills complemented by a commitment to teamwork and a clean driving record.
Professional and experienced logistics support specialist prepared for this role. Demonstrates strong ability to assist with loading and unloading, ensuring timely deliveries, and maintaining effective communication with team members. Known for reliability, adaptability to changing needs, and focus on achieving results. Skilled in safe handling practices, efficient route planning, and customer service.
Overview
9
9
years of professional experience
Work History
Driver Helper
Magic Seal LLC
05.2016 - Current
- Contributed to a positive team atmosphere by collaborating closely with fellow Driver Helpers and other staff members.
- Displayed very good communication and customer service skills.
- Exhibited good attendance, work habits, and willingness to learn job functions.
Delivery Driver
EK Green LLC
07.2023 - 10.2024
- Delivered packages to customer doorsteps and business offices.
- Completed on-time deliveries by choosing best and most efficient routes.
- Improved customer satisfaction by ensuring timely and accurate deliveries of products.
- Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
- Operated vehicle safely in highly congested areas with no traffic violations.
- Completed rush deliveries on tight timetables to satisfy customer needs.
- Maintained upbeat, positive attitude in busy, customer-focused environment.
- Verified accuracy of all deliveries against order forms.
Driver Technician
Empire Fire Protection
04.2021 - 07.2023
- Maintained a clean driving record, adhering to all traffic laws and regulations.
- Reduced fuel consumption with careful route planning and efficient driving techniques.
- Supported team members during peak periods or absences by assuming additional responsibilities as needed.
- Checked orders and routes before setting off on deliveries.
- Assisted in training new employees on company policies, safety procedures, and equipment operation.
- Completed required paperwork accurately and promptly for streamlined invoicing and record-keeping processes.
- Collaborated with dispatchers for optimal routing and delivery schedules to meet daily objectives.
- Inspected fire equipment before and after deliveries to identify damage.
Delivery Driver
Amazon
01.2020 - 03.2021
- Delivered packages to customer doorsteps and business offices.
- Completed on-time deliveries by choosing best and most efficient routes.
- Improved customer satisfaction by ensuring timely and accurate deliveries of products.
- Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
- Operated vehicle safely in highly congested areas with no traffic violations.
Lot Attendant
Bob Johnson
06.2019 - 12.2019
- Assisted with maintaining an organized and clean lot, contributing to a positive dealership appearance.
- Assisted in managing key check-in/check-out system, ensuring that all keys are properly tracked and accounted for throughout daily operations.
- Performed regular maintenance tasks such as battery charging or tire inflation checks, reducing downtime due to unexpected issues during peak business hours.
- Built positive relationships with customers through friendly and professional interactions while providing exceptional service during their dealership visit.
Car Wash Attendant
Royal Car Wash
06.2016 - 04.2019
- Greeted customers and assessed needs to recommend suitable car wash services.
- Developed strong time-management skills by managing multiple tasks simultaneously without sacrificing service quality.
- Assisted customers with inquiries about available services or pricing options, guiding them toward appropriate selections based on their needs.
- Achieved customer satisfaction by providing high-quality professional service.
Education
High School Diploma -
Northstar Christian Academy
Rochester, NY05-2018
Skills
- Loading and unloading
- Driver assistance
- Vehicle maintenance
- Organization
- Punctuality
- Vehicle inspection
Timeline
Delivery Driver
EK Green LLC
07.2023 - 10.2024
Driver Technician
Empire Fire Protection
04.2021 - 07.2023
Delivery Driver
Amazon
01.2020 - 03.2021
Lot Attendant
Bob Johnson
06.2019 - 12.2019
Car Wash Attendant
Royal Car Wash
06.2016 - 04.2019
Driver Helper
Magic Seal LLC
05.2016 - Current
High School Diploma -
Northstar Christian Academy
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