Results-oriented achiever with proven ability to exceed targets and drive success in fast-paced environments. Combines strategic thinking with hands-on experience to deliver impactful solutions and enhance organizational performance. Fluent in the world of Construction & Earth-Moving Equipment.
Overview
9
9
years of professional experience
Work History
Metrology Specialist
Water Works Metrology
01.2024 - 09.2024
Followed all company policies and procedures to deliver quality work.
Improved customer satisfaction rates through proactive problem-solving and efficient complaint resolution.
Collaborated with cross-functional teams to achieve project goals on time and within budget.
Implemented new training programs for staff, leading to higher employee retention rates and better overall performance.
Associate Product Specialist
Tactile Medical
01.2023 - 07.2023
Facilitated seamless communication between global teams through regular status updates on project progress.
Partnered with customer support teams to address user concerns and gather valuable product insights.
Developed tailored solutions for unique client needs, fostering long-term business relationships and driving revenue growth.
Reduced production costs by identifying inefficiencies in the manufacturing process and implementing cost-saving measures.
Distributor Sales Representative
Pepperidge Farm
08.2022 - 01.2023
Traveled extensively to client sites, working closely with product users to identify up-selling opportunities.
Delivered demonstrations at client sites to promote benefits and support new product launches.
Worked with sales leaders in development and implementation of big picture strategies to secure business from competitors.
Achieved agreed upon sales targets and outcomes within schedule.
Territory Sales Representative
National Equipment Dealers
Greenville, North Carolina
01.2022 - 06.2022
Assist and complete process of equipment and attachment sales.
Cold-call leads and potential customers.
Quote equipment, financing, leasing, and service options.
Maintained relationships with established accounts and prospected new retailers by calling on customers and engaging prospects in person.
Attended advanced training sessions and conferences to increase product knowledge and productivity.
Worked independently with minimal supervision.
Handled entire financing process and maintained relationship with lenders.
Earn commission on volume of equipment sales.
Fleet Manager
National Equipment Dealers
04.2025 - Current
Maintained accurate records of all vehicles'' registration, insurance policies, maintenance logs, and other relevant documentation for easy access during audits or inspections.
Inspected vehicles and requested maintenance tasks be completed within specific timeframes.
Positively interacted with drivers, upper management and shop department, which helped improve overall communication.
Increased fleet efficiency by implementing preventive maintenance programs and scheduling regular vehicle inspections.
Inside Sales Representative
National Equipment Dealers
Grimesland, North Carolina
09.2019 - 12.2021
Answered customers' questions regarding products, prices and availability.
Managed friendly and professional customer interactions.
Maintained up-to-date knowledge of available products to best serve customers and maximize sales potential.
Determined needs, delivered solutions and overcame objections through consultative selling skills.
Assisted in machine rentals.
Handled point-of-sale interactions including the closing of walk-in sales.
Set up new accounts, established customer credit, and set up payment methods.
Shadowed territory sales representative from June 2021 to end of year.
Parts Manager (Coordinator)
National Equipment Dealers
Charleston, South Carolina
07.2017 - 09.2019
Receive customer calls for parts and service
Navigate OEM manuals and parts diagrams
Troubleshoot minor technical problems
Earn commission on volume of parts sales
Manage inventory for individual dealer branch ($80,000+)
Dispatcher at Gold Medal Service/Water Works Plumbing HVAC & Water PurificationDispatcher at Gold Medal Service/Water Works Plumbing HVAC & Water Purification
Water Utilities Specialist at City of Bremerton public works (Water Department/Meter Crew/Construction Crew)Water Utilities Specialist at City of Bremerton public works (Water Department/Meter Crew/Construction Crew)