Summary
Overview
Work History
Education
Skills
Timeline
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STEPHEN BESORE

Saint Augustine,FL

Summary

Highly motivated Senior Sales Associate with extensive customer service and sales experience. Outgoing sales professional with track record of driving increased revenue, improving buying experience and elevating company profile with targeted markets. Consistently recognized for sales performance and excellence in customer service.

Overview

13
13
years of professional experience

Work History

Sales Associate

Nichols Equipment
08.2017 - Current
  • Increased sales revenue by building strong rapport with customers and recommending appropriate products based on their needs.
  • Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
  • Developed new client relationships by actively engaging with potential customers and highlighting the benefits of our product offerings.
  • Achieved monthly sales targets consistently by implementing effective sales strategies and maintaining a high level of product knowledge.
  • Maintained accurate inventory records to ensure adequate stock levels, minimizing out-of-stock situations that could impact customer satisfaction.
  • Collaborated with team members to improve overall store performance, sharing best practices, and offering support as needed.
  • Receiving inventory, checking for accuracy and inspecting for damages
  • Utilized company software effectively for tracking shipments, managing inventory levels, and updating order statuses accurately.

Supervisor

Gander Mountain
01.2013 - 08.2017
  • Greeted customers in a timely fashion while quickly determining their needs
  • Recommended merchandise to customers based on their needs and preferences
  • Maintained knowledge of current sales and promotions, policies regarding payment and exchanges and security practices
  • Completed all cleaning, stocking and organizing tasks in assigned sales area
  • Contacted other store locations to determine merchandise availability
  • Contributed to team success by exceeding team sales goals by 25%
  • Assigned employees to specific duties to best meet the needs of the store.

Store Manager

13 Mile Retail Seafood
05.2012 - 08.2012
  • Responsible for opening and closing the facility, as well as fulfilling the day to day operations of a seafood retail market
  • Wrote sales slips and sales receipts
  • Built relationships with customers to increase likelihood of repeat business
  • Prepare end of day profits for daily deposit.

Supervisor

Suncoast Landscaping
02.2011 - 05.2012
  • Responsible for company upkeep and yard maintenance
  • Prioritized tasks and projects to meet tight deadlines
  • Built relationships with customers and the community to promote long term business growth.

Education

Bachelor of Science - Criminology

Florida State University
Tallahassee, FL

Associate of Arts - General Studies

Gulf Coast Community College St Joe High School
Panama City, FL

Skills

  • Customer service-oriented
  • Technical aptitude
  • Administrative knowledge
  • Sales experience
  • Staff training and development
  • Goal-oriented
  • Strong work ethic
  • People-oriented
  • Retail merchandising specialist
  • POS software expert
  • Friendly demeanor
  • Outstanding interpersonal skills

Timeline

Sales Associate

Nichols Equipment
08.2017 - Current

Supervisor

Gander Mountain
01.2013 - 08.2017

Store Manager

13 Mile Retail Seafood
05.2012 - 08.2012

Supervisor

Suncoast Landscaping
02.2011 - 05.2012

Bachelor of Science - Criminology

Florida State University

Associate of Arts - General Studies

Gulf Coast Community College St Joe High School

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STEPHEN BESORE