Stephen Bibler
Redding,CA
Summary
Dependable individual with exceptional people skills. Real team player committed to high levels of job performance. Positively interacts with customers and employees alike in retail environment.
Overview
21
21
years of professional experience
Work History
Grocery Clerk
Mar-Val’s
04.2004 - 06.2006
- Processed customer orders through POS system, ensuring accurate identification and input of codes for extensive produce items.
- Pleasantly greeted customers and provided prompt and courteous service.
- Assisted customers by finding items quickly to boost store satisfaction rates.
- Rotated grocery products ensuring that expired or spoiled items were immediately removed and adhered to "first in, first out" rule.
- Used pallet jacks and hand trucks to move merchandise to sales floor for stocking.
- Helped customers complete purchases by moving heavy items, collecting payments, and bagging purchases.
- Retrieved items for customers and verified prices.
- Communicated with customers and staff politely and professionally to uphold store standards.
- Operated cash register to accurately process and record customer payments.
- Stocked shelves and organized merchandise displays for easy retrieval.
- Collected shopping carts from parking lot and returned to stand to keep lot organized.
- Cleaned and maintained store aisles and merchandise displays to provide customers with positive experience.
- Reconciled cash drawer at start and end of each shift, accounting for errors, and resolving discrepancies.
Seafood Clerk
Safeway
08.2006 - 09.2009
- Cleaned and sanitized equipment, tools, and work surfaces.
- Checked quality of products and removed expired items.
- Washed floors, walls, coolers and storage shelves.
- Increased sales by explaining characteristics and providing serving suggestions for various seafood items.
- Cleaned and sanitized seafood area to preserve products and protect safety of guests.
- Assisted customers with product selection by making recommendations and suggestions based on customer needs.
- Maintained up-to-date knowledge of store sales, payment policies and security standards.
Deli Clerk
Mar-Val Foods
01.2010 - 03.2016
- Greeted customers at counter to fulfill requests and answer questions.
- Learned other teammates' work tasks to train as backup.
- Restocked supplies and prepared additional ingredients during downtime for expected busy periods.
- Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
- Maintained clean, trash-free workspaces to maximize productivity and safety.
- Listened to customer requests and suggested additional menu items as appropriate to upsell products.
- Delivered exemplary customer service to guests, even in peak business periods to promote retention.
- Prevented food spoilage by monitoring dates, rotating stock, and following proper storage procedures.
- Took special orders for event catering and party trays, assisting customers by recommending additional items, condiments, and garnishes.
- Operated cash register to manage cash and credit card transactions, providing receipts for proof of transaction.
- Offered product samples to customers, generating additional sales through taste-testing.
- Monitored inventory levels to order new supplies and maintain consistent stock.
- Kept drawer balanced by accurately processing cash, credit and debit payments.
- Prepared salads, soups and sandwiches for customers.
Dasher
Door Dash
02.2017 - Current
- Kept delivery vehicle clean and neat to maintain company's professional reputation.
- Developed and maintained professional relations between customer, store personnel, and company.
- Verified orders prior to completing deliveries to avoid customer complaints.
- Met promised delivery times consistently by using GPS software to spot and avoid traffic delays.
- Drove continuously during shifts, meet deadlines, and achieved high customer satisfaction ratings.
- Followed traffic laws during delivery for safety of pedestrians and other vehicles.
- Delivered top customer satisfaction, reviewing feedback closely, and addressing needs and requests of account holders.
- Immediately addressed problems with customers to promote speedy resolution.
Education
High School Diploma -
St. Bernard’s Academy
Eureka, CAGeneral Studies
Willow International
Clovis, CASkills
- Product restocking
- Customer Service
- Cash Register Operation
- Excellent time management
- Professional Appearance
- Customer Communication
Hobbies and Interests
- Family Time
- Vinyl Records
- Bike Riding
- Nature Walks
Timeline
Dasher
Door Dash
02.2017 - Current
Deli Clerk
Mar-Val Foods
01.2010 - 03.2016
Seafood Clerk
Safeway
08.2006 - 09.2009
Grocery Clerk
Mar-Val’s
04.2004 - 06.2006
High School Diploma -
St. Bernard’s Academy
General Studies
Willow International
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