Summary
Overview
Work History
Education
Skills
Affiliations
References
Timeline
Generic

Stephen Binder

Coatesville,PA

Summary

I am a highly experienced Multi- Unit Manager with over 37+ years in the retail sector including the last 25 years as a District/Area Sales Manager, Store Director for many industry leading companies. I have a diverse record of success in the areas of footwear, apparel, electronics, bridal, books, digital, intimates and big box retail. I am actively looking for a new leadership opportunity with a company that can provide career growth as well as the ability to connect to both internal and external customers.

Overview

38
38
years of professional experience

Work History

Area Sales Manager

H&M Hennes & Mauritz
04.2019 - Current
  • Increased sales revenue by developing and implementing strategic sales plans for 20 stores.
  • Enhanced team performance by providing ongoing coaching, training, and mentoring to sales representatives.
  • Managed successful sales team of Store Managers, consistently achieving and exceeding monthly sales targets.
  • Provided exceptional customer service to existing clients through regular communication and prompt resolution of issues or concerns raised by them.
  • Achieved consistent annual revenue growth by continuously monitoring performance metrics and adjusting strategies accordingly.
  • Built high-performance sales team through diligent recruitment of top talent, strategic allocation of resources, and effective performance management.
  • Fostered positive work environment within sales team by encouraging open communication, teamwork, and mutual support among team members.
  • Exceeded targets by building, directing, and motivating high-performing sales team.
  • Streamlined internal processes by working closely with cross-functional teams such as operations, logistics, and finance departments to ensure smooth transactions for customers
  • Built a high-performance sales team through diligent recruitment of top talent, strategic allocation of resources, and effective performance management
  • Monitored customer buying trends, market conditions, and competitor actions to adjust strategies and achieve sales goals

Store Director

Target
01.2018 - 04.2019

District Manager

Victoria's Secret & PINK
07.2013 - 07.2017

District Manager

Barnes & Noble, Inc. NYSE: BKS
03.2012 - 08.2013

District Manager

Express Clothing
01.2005 - 03.2012

District Sales Manager

David's Bridal
08.2003 - 12.2004

Store Director

Circuit City Stores
02.2002 - 08.2003

District Manager

Payless Shoe Source
06.1986 - 01.2002

    Store Manager/Training Supervisor/District Manager- California, Utah, Pittsburgh PA, Philadelphia PA.

Education

High School Diploma -

John F Kennedy High School
La Palma, CA
06.1985

Skills

  • Create Emotionally Engaging Customer Experiences
  • Build and Grow High Performing Teams
  • Deliver Business Results Through Insight and Action
  • Lead Change Through Positivity and Growth Mindset
  • Drive Store Operational Fundamentals
  • Actively Lead Through Company Values

Affiliations

  • Volunteer- Brandywine SPCA West Chester PA 2015-Present

References

References available upon request.

Timeline

Area Sales Manager

H&M Hennes & Mauritz
04.2019 - Current

Store Director

Target
01.2018 - 04.2019

District Manager

Victoria's Secret & PINK
07.2013 - 07.2017

District Manager

Barnes & Noble, Inc. NYSE: BKS
03.2012 - 08.2013

District Manager

Express Clothing
01.2005 - 03.2012

District Sales Manager

David's Bridal
08.2003 - 12.2004

Store Director

Circuit City Stores
02.2002 - 08.2003

District Manager

Payless Shoe Source
06.1986 - 01.2002

High School Diploma -

John F Kennedy High School

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Stephen Binder