Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
Generic

Stephen Blea

Brighton,CO

Summary

Dynamic sales lead with proven success, excelling in team management and customer engagement. Skilled in effective communication and customer service, I consistently deliver high-quality results while training new employees. Committed to safety and efficiency, I thrive in fast-paced environments, ensuring optimal logistics and customer satisfaction.

Overview

11
11
years of professional experience

Work History

Sales Lead

PCE Promotions
Denver, CO
09.2024 - 03.2025
  • Face-to-Face Fundraiser for Nonprofits.
  • Canvassed outside businesses
  • I stopped customers and engaged in conversation through the use of effective interpersonal and people skills.
  • Managed a team of 3 or more sales representatives, providing guidance and support.
  • Provided training sessions for new employees on sales techniques, procedures.

Business Owner/Operator

B&H Logistics LLC
07.2019 - Current
  • Assembly of In-Home Products ordered by customer
  • Completed tasks on time to meet quality and safety standards.
  • Troubleshoot and resolve mechanical issues that occurred during assembly.
  • Use of hand tools to perform assembly work
  • Assembly work includes a variety of Furntiture, Exercise Equipment, Trampolines, Barbecue Grills, Pergolas and Gazebos.

Delivery Driver/Warehouse Assistant

Furniture Row
01.2016 - 01.2020
  • Unpacked and repacked items in different quantities and configurations for shipment.
  • Loaded and unloaded materials onto and off of trucks for fast shipment.
  • Managed detailed records of packages and deliveries according to established protocols.
  • Operated moving truck safely to deliver items to destination without nicks or scratches.
  • Strapped items down over protective padding to secure throughout transportation.
  • Operated equipment while observing standard safety procedures.
  • Verified and documented package deliveries for proof of accuracy and deadline adherence.
  • Helped train new employees in safe practices and warehouse procedures.

Package Handler

Fedex Ground
01.2016 - 07.2019
  • Used hand-held scanners to accurately track item movements.
  • Operated equipment while observing standard safety procedures.
  • Loaded and unloaded materials onto and off of trucks for fast shipment.

Call Center Agent

Dish Network Corp
01.2014 - 01.2016
  • Achieved high satisfaction rating through proactive one-call resolutions of customer issues.
  • Addressed customer account discrepancies and concerns.
  • Analyzed and escalated complaints, issues and grievances to designated departments for investigation and response.
  • Leveraged sales expertise to promote products and capitalize on upsell opportunities.
  • Responded to customer calls and emails to answer questions about products and services.
  • Educated customers on company systems, form completion, and access to services.
  • Helped large volume of customers every day with positive attitude and focus on customer satisfaction.

Education

GED -

Emily Griffith Opportunity School
Denver, CO
08.2010

Skills

  • Teamwork and Collaboration
  • Status Updates
  • Materials Handling Safety Training
  • Hand and Power Tool Operation
  • Customer Experience
  • Secure Loads
  • Efficient Routing
  • Lifting and Sorting
  • Quantity Calculations
  • Truck Loading and Unloading
  • Physical Strength and Stamina
  • Quality Assessment and Assurance
  • Transportation and Logistics
  • Aligning Parts
  • Read Schematics
  • Assembly Instructions
  • Expert Assembler

Accomplishments

  • Gold and Platinum Sales Awards For exceeding sales In Q4 of 2024
  • "Top Agent" Award While working at dish Network for 2 Consecutive Quarters

Timeline

Sales Lead

PCE Promotions
09.2024 - 03.2025

Business Owner/Operator

B&H Logistics LLC
07.2019 - Current

Delivery Driver/Warehouse Assistant

Furniture Row
01.2016 - 01.2020

Package Handler

Fedex Ground
01.2016 - 07.2019

Call Center Agent

Dish Network Corp
01.2014 - 01.2016

GED -

Emily Griffith Opportunity School

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Stephen Blea