Stephen Bock

• Leadership of a 12 person tech department, restructuring them into separate Product and IT teams.
• Modernized and simplified legacy tech stacks of a two-sided marketplace and eCommerce websites.
• Increased conversion rates 50% on Uno Alla Volta and 20% on Artful Home YoY.
• Delivered dozens of massive cost saving and revenue producing projects.
• Presented quarterly performance metrics to the Board of Directors, resulting in strategic decision-making for resource allocation.

• Strategic leadership, roadmapping, development, implementation, and support for all of Duck Camp's Technologies
• Led a Netsuite ERP implementation
• Led 3PL migration and integration.

• Engineering/architecture leadership for all Tecovas consumer facing technology and integrated systems.
• Led internal/offshore development team and conversion rate optimization for Tecovas.com.
• Significantly increased conversion rates using a scientifically driven and goal oriented AB testing approach.

Helping companies launch and optimize their online businesses. Clients include McGarrah Jessee, Caseknives.com, and Zippo.com.

Product and development leadership for Grandex's eCommerce and media brands. Maintained the product roadmap to drive business value and execute against the strategic initiatives of the company.

Responsibilities:

• Curated the product backlog for 2 eCommerce sites, 10 mobile apps, 3 media sites, 2 mobile games, internal applications, our B2B wholesale business, and several third party integrations.
• Converted business goals/problems into actionable user stories and requirements definitions.
• Worked closely with marketing, sales, engineering, and customer service teams to evaluate feature requests based on business impact and technical feasibility, making recommendations for prioritization and implementation details.
  
• Performed market research and competitive analysis, making recommendations for relevant adjustments to the product roadmap.
  
• Defined metrics to objectively measure our KPIs in order to continuously improve them over time.

Team leadership and end-to-end architecture for all 20+ of Hallmark's eCommerce, entertainment, and loyalty rewards apps across several platforms. Helped the company determine features to include in product launches. Led internal/offshore development teams in bringing them to life.

Business analysis, front-end web development, and back-end web development for Hallmark.com