Stephen Boder
Las Vegas,NV
Summary
Dynamic professional with a positive attitude and a valid driver's license, experienced in customer service and logistics at Advanced Auto Parts. Proven track record in enhancing service satisfaction and streamlining operations. Skilled in teamwork and collaboration, with a strong focus on achieving efficiency and resolving customer inquiries effectively.
Overview
47
47
years of professional experience
1
1
Certification
Work History
Delivery Driver
Advanced Auto Parts
05.2019 - 03.2025
- Operated delivery vehicle safely while adhering to traffic laws and company policies
- Loaded and unloaded packages efficiently, ensuring correct handling to prevent damage
- Maintained accurate delivery logs and records for accountability and compliance
- Communicated effectively with customers regarding delivery schedules and changes
Customer Service Representative
Forum Shops Valet
07.2003 - 03.2020
- Resolved customer inquiries efficiently, enhancing overall service satisfaction.
- Coordinated valet operations, ensuring seamless vehicle retrieval and drop-off processes.
- Trained new staff on customer service protocols and operational procedures.
- Implemented process improvements to reduce wait times during peak hours.
Printer Technician
Laser Printer Specialists
02.2000 - 12.2016
- Diagnosed and repaired laser printer malfunctions to ensure optimal performance.
- Conducted routine maintenance on various printer models, enhancing reliability and longevity.
- Collaborated with clients to identify printing needs and provide tailored solutions for efficiency.
- Trained junior technicians on best practices for printer repairs and troubleshooting techniques.
Sales Associate/Warehouse Worker
Fedco Department Store
09.1978 - 08.1999
- Provided exceptional customer service, addressing inquiries and resolving issues to enhance shopping experience.
- Assisted in merchandise displays, ensuring attractive presentation and adherence to company standards.
- Processed transactions accurately using point-of-sale systems, maintaining efficiency during peak hours.
- Collaborated with team members to maintain inventory levels, contributing to effective stock management.
Education
Associate of Arts - Health Education
Santa Monica College
Santa Monica, CASkills
- Positive attitude
- Customer service
- Valid Driver's license
- Teamwork and collaboration
Certification
Tow Motor operator
Timeline
Delivery Driver
Advanced Auto Parts
05.2019 - 03.2025
Customer Service Representative
Forum Shops Valet
07.2003 - 03.2020
Printer Technician
Laser Printer Specialists
02.2000 - 12.2016
Sales Associate/Warehouse Worker
Fedco Department Store
09.1978 - 08.1999
Associate of Arts - Health Education
Santa Monica College