Stephen Bonin

Owner

B3 Logistics

02.2023 - 05.2024

Managed day-to-day business operations.
Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
Trained and motivated employees to perform daily business functions.
Interacted well with customers to build connections and nurture relationships.
Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
Successfully navigated challenging economic conditions by making informed decisions that protected the business''s financial stability.
Oversaw daily operations, ensuring all tasks were completed accurately and efficiently by team members.
Scheduled employees for shifts, taking into account customer traffic and employee strengths.
Monitored daily cash discrepancies, inventory shrinkage and drive-off.
Increased customer satisfaction by implementing efficient business processes and providing exceptional service.
Managed financial aspects of the business, including budgeting, financial reporting, and tax preparation.
Reduced financial inconsistencies while assessing and verifying billing invoices and expense reports.
Assisted with day-to-day operations, working efficiently and productively with all team members.
Paid attention to detail while completing assignments.
Organized and detail-oriented with a strong work ethic.
Managed time efficiently in order to complete all tasks within deadlines.
Managed daily operations for a successful small business, ensuring efficient processes and quality services.
Maintained compliance with industry regulations through regular audits and updates of policies or procedures as needed.
Created financial plans and budgets to optimize resources, track expenses, and ensure profitability.
Invested in technology upgrades to streamline operations and improve customer experience.
Ensured compliance with all regulatory requirements, avoiding penalties and fines.
Managed financial accounts to maintain budget discipline and ensure profitability.
Self-motivated, with a strong sense of personal responsibility.
Worked effectively in fast-paced environments.
Skilled at working independently and collaboratively in a team environment.
Demonstrated respect, friendliness and willingness to help wherever needed.
Used critical thinking to break down problems, evaluate solutions and make decisions.
Proved successful working within tight deadlines and a fast-paced environment.
Developed and maintained courteous and effective working relationships.
Demonstrated strong organizational and time management skills while managing multiple projects.