Stephen Broen
Jerome,ID
Summary
Resourceful Supervisor trained in resolution of critical issues within time-sensitive environment with successful track record of building and maintaining talented teams. Highly organized, energetic and versatile leader committed to continuous improvements. Proven history of motivating staff to work together to achieve targets. Results-driven Supervisor with experience steering and directing all aspects of operations. Practiced in orchestrating multiple projects with competing priorities involving process improvements, safety initiatives and quality control. Recognized and commended for collaborating with upper management to achieve organizational objectives. Energetic [Job Title] successful at motivating and building positive team dynamics to accomplish aggressive goals. Dedicated to open, communicative culture where employees feel empowered to contribute to company's success.
Overview
3
3
years of professional experience
Work History
Backup Operation Lead
Spears Manufacturing
Jerome, ID
11.2023 - 02.2024
- Resolved any technical issues with the backup system or related hardware and software components.
- Monitored job runs in order to ensure successful completion of scheduled backups.
- Assessed existing backup processes for efficiency and accuracy.
Kill Floor
truewest beef
Jerome, ID
10.2023 - 11.2023
- Worked with team members to ensure efficient workflow throughout the day.
- Assisted with basic maintenance tasks such as sweeping, mopping, painting, and cleaning.
- Followed all safety procedures when handling hazardous materials in the laboratory setting.
Cook and Prep
Doug's Day Diner
Loveland, CO
04.2023 - 09.2023
- Prepared meals according to recipes and menus, adjusted ingredients and cooking times accordingly.
- Adhered to food safety standards when storing and preparing foods.
- Cleaned kitchen equipment, surfaces, utensils and dishes.
- Supervised and trained kitchen staff on proper preparation techniques.
- Checked quality of ingredients before use in order to ensure freshness.
- Monitored stock levels of food items and ordered more when necessary.
- Ensured that all food was cooked at the correct temperature and stored correctly.
- Maintained a clean working environment by sweeping, mopping floors, washing surfaces and emptying trash cans.
- Performed basic administrative duties such as inventory management, ordering supplies.
Shift Manger
Sport Station
Loveland, CO
10.2020 - 05.2023
- Developed and maintained positive working relationships with staff, customers, and vendors.
- Monitored store operations to ensure compliance with company policies and procedures.
- Oversaw the training of new employees on customer service, product knowledge, and cash handling techniques.
- Conducted daily shift meetings to review sales goals, safety issues, promotions, and other topics.
- Maintained inventory levels by monitoring stockroom orders and restocking shelves as needed.
- Performed regular price checks to ensure accuracy in pricing throughout the store.
- Investigated customer complaints regarding merchandise quality or availability promptly.
- Assisted in resolving escalated customer service issues in a timely manner.
- Provided coaching and guidance to team members when necessary to improve performance.
- Ensured completion of all opening and closing duties were completed accurately according to established guidelines.
- Managed the scheduling of staff shifts to ensure adequate coverage at all times.
- Resolved conflicts between staff members in a professional manner.
- Responded quickly and effectively to emergency situations as they arose.
- Prepared detailed incident reports following any incidents that occurred during shifts.
Education
High School Diploma -
Thompson Valley High School
Loveland, CO05-2004
Some College (No Degree) - Forestry And Wildlife
Front Range Community College
Fort Collins, COSkills
- System monitoring
- Virtualization Technologies
- Storage Management
- Process Improvement
- Data Analytics
- Inventory Control
- Schedule development
- Operations Management
- Goal-Oriented
- Processes and procedures
- Time management abilities
- Problem-solving aptitude
- Team building
- Team Collaboration
- Effective Communication
- Time Management
- Active Listening
- Process Analysis
Timeline
Backup Operation Lead
Spears Manufacturing
11.2023 - 02.2024
Kill Floor
truewest beef
10.2023 - 11.2023
Cook and Prep
Doug's Day Diner
04.2023 - 09.2023
Shift Manger
Sport Station
10.2020 - 05.2023
High School Diploma -
Thompson Valley High School
Some College (No Degree) - Forestry And Wildlife
Front Range Community College