Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
Generic

Stephen Brooks

Bullard,TX

Summary

Hardworking retail management professional versed in all aspects of operations and loss prevention departments.  Experienced in performance evaluations, hiring, scheduling, inventory reports, shrink training and prevention, merchandising, internal and external theft apprehensions and investigations, sales.

Overview

21
21
years of professional experience

Work History

Owner/Operator

Stephen's Lawn Maintenance
Bullard, TX
2017.09 - Current

Maintain 40+ commercial and residential properties on yearly basis.

Provide other services including flower bed installations, power washing, fall and spring cleanups, etc.

Asset Protection Associate

Walmart
Tyler, TX
2017.08 - 2021.06

Mitigated risk and oversaw internal and external shoplifter apprehension and detention.

Controlled reduction of loss inventory by protecting company assets.

Maintained safety and security of premises, visitors and employees.

Detained shoplifters and contacted local law enforcement for immediate assistance.

Maintained store compliance with physical security schematics to protect assets.

Sales/Operations Specialist

Verizon Wireless
Jacksonville, Texas
2013.11 - 2017.05

Retail Sales Consultant for 1.5 years. Exceeded quota every month in all categories. Promoted to Operations Specialist with responsibilities of total store inventory management, merchandising, store marketing, and team commissions.

Asset Protection Manager

Walmart
Tyler, Texas
2007.05 - 2013.10

Supervised team of 5 loss prevention associates. Responsible for shrink reduction in store, accident prevention, minimizing accident costs, security, training, and compliance. Yearly average internal theft investigations were over 20 and yearly external theft investigations ranged from 250-800/year.

Assistant Manager

Walmart
Tyler, Texas
2004.05 - 2007.05

Supervised overnight stocking, front end operations, hardlines and grocery departments in a $100 million dollar sales store. Direct reports of 25-100 employees. Responsible for all performance evaluations, scheduling, hiring and training.

Education

BBA - Business Administration

University of Texas at Tyler
2004

Skills

  • Retail Inventory Management
  • Shrink Prevention
  • Store Operations
  • Shoplifter Apprehension
  • Merchandising
  • Recruiting and Interviewing
  • Sales
  • Computer proficient

Accomplishments

Managed Grocery, Hardlines, and Operations of $100 million dollar retail store. Managed 100+ employees and completed schedules and performance evaluations on all. Consistently investigate and interview an average of 20 internal theft cases per year. Supervised Loss Prevention team that detains over 250 shoplifters every year.

Timeline

Owner/Operator

Stephen's Lawn Maintenance
2017.09 - Current

Asset Protection Associate

Walmart
2017.08 - 2021.06

Sales/Operations Specialist

Verizon Wireless
2013.11 - 2017.05

Asset Protection Manager

Walmart
2007.05 - 2013.10

Assistant Manager

Walmart
2004.05 - 2007.05

BBA - Business Administration

University of Texas at Tyler
Stephen Brooks