Stephen Brown
Chelsea,AL
Summary
At Touchpoint Medical, excelled as a Patient Transporter by enhancing patient comfort and safety, leveraging skills in patient communication and basic life support. Demonstrated adaptability and problem-solving, significantly contributing to team efficiency and maintaining high standards of care. Achieved a notable improvement in patient satisfaction through compassionate service and meticulous attention to confidentiality and cleanliness. Empathetic candidate experienced in safely transporting patients to and from locations. Patient-oriented and helpful professional adept at handling stressful situations. Works in full compliance with industry safety and sanitation regulations.
Overview
5
5
years of professional experience
Work History
Patient Transporter
Touchpoint Medical
11.2022 - 08.2024
- Warmly greeted patients and visitors and made each feel welcome.
- Assisted in training new Patient Transporters on proper techniques, protocols, and company policies, ensuring consistent high-quality care throughout the team.
- Transported patients to testing and treatment units, operating rooms and other areas using moveable beds, wheelchairs, and stretchers.
- Reduced patient anxiety during transport by maintaining open communication and answering questions.
- Maintained cleanliness of transport equipment to minimize infection risk for patients and staff.
- Acted as an advocate for patients'' needs while being transported around the facility, ensuring their dignity was preserved at all times.
- Maintained strong professional relationships with colleagues across various departments, promoting teamwork for efficient patient care delivery.
- Maintained confidentiality of patient data and condition to safeguard health information.
- Enhanced patient comfort by providing compassionate care and timely transportation.
- Demonstrated flexibility in adapting to changing priorities during shifts while maintaining a high level of performance under pressure.
Lifeguard
YMCA of Birmingham
07.2019 - 11.2022
- Learned and maintained proficiency in first responder skills such as First Aid and CPR to offer individuals in distress optimal support.
- Ensured swimmer safety by vigilantly monitoring pool area and enforcing rules.
- Monitored safety of guests in and around swimming pool.
- Provided friendly customer service to guests and addressed concerns.
- Promoted water safety awareness with educational presentations to community groups.
- Monitored pools and surrounding areas for adherence to safety protocols.
Education
Associate of Applied Science - Physical Therapy Assistance
Jefferson State Community College
Birmingham, AL05.2026
High School Diploma -
Chelsea High School
Chelsea, AL05.2019
Skills
- Patient Communication
- Patient Safety
- Patient confidentiality
- Customer Service
- Basic Life Support Certification
- Medical terminology knowledge
- Transportation Procedures
- Patient Lifting
- Computer Literacy
- Time Management
- Problem-solving abilities
- Adaptability
Accomplishments
- Earned Eagle Scout in 2016
- Wilderness First Aid certified
- AED/CPR certified
- Spanish and English bilingual
Languages
English
Native or Bilingual
Spanish
Professional Working
Timeline
Patient Transporter
Touchpoint Medical
11.2022 - 08.2024
Lifeguard
YMCA of Birmingham
07.2019 - 11.2022
Associate of Applied Science - Physical Therapy Assistance
Jefferson State Community College
High School Diploma -
Chelsea High School
Similar Profiles
Melissa CornMelissa Corn
Housekeeper at Touchpoint MedicalHousekeeper at Touchpoint Medical
NATALIE RODRIGUEZNATALIE RODRIGUEZ
Mechanical Engineering Intern at Touchpoint MedicalMechanical Engineering Intern at Touchpoint Medical
Burgandy WatkinsBurgandy Watkins
EVS Technician at Touchpoint MedicalEVS Technician at Touchpoint Medical