Stephen Burton
Manchester,TN
Summary
Hardworking employee enthusiastic about learning a field inside and out. Pursues opportunities to learn new skills and contribute to group success. Offers strong relationship-building and problem-solving abilities.
Overview
16
16
years of professional experience
Work History
Territory Manager
Hi-Line
05.2023 - Current
- Establish strong relationships with key clients, enhancing customer loyalty and retention rates.
- Develop and implement territory sales strategies to maximize market presence and revenue growth.
- Provide exceptional support to existing customers, leading to increased repeat business and referrals.
- Resolve problems with high-profile customers to maintain relationships and increase return customer base.
- Oversee inventory management systems, ensuring optimal stock levels and minimizing waste.
Delivery Driver
UPS
07.2020 - 04.2023
- Completed on-time deliveries by choosing best and most efficient routes.
- Managed customer inquiries and complaints in polite and professional manner.
- Worked with road knowledge, GPS systems and paper maps to navigate planned route and make adjustments.
- Kept detailed mileage and fuel reports to track overall fuel costs.
- Promoted customer satisfaction by addressing or escalating concerns for quick resolution.
Package Handler
UPS
06.2014 - 07.2020
Server, Host, and Cook
Music City Flats
11.2011 - 09.2013
Maintenance and Grounds
The Villager Condominiums
01.2013 - 08.2013
Quality Control, Assembly, and Logistics
Military Systems Group
03.2011 - 01.2012
Accounting Clerk
Walmart
08.2010 - 04.2011
Enumerator
US Census Bureau
03.2010 - 06.2010
Education
Mechanical Engineering
The University of Tennessee - Chattanooga
Chattanooga, TNDesign/Drafting Engineering Technology
Chattanooga State Community College
Chattanooga, TNAssociate of Science - Mechanical Engineering
Columbia State Community College
Columbia, TN05.2017
Skills
- Verbal and Written Communication
- Sales expertise
- Territory management
- Customer Service
- Time Management
- Excell, Powerpoint and Microsoft Word
- Identification, attribution, and quality evaluation skillset used for cataloging and sales of classical numismatics
- Building and maintaining client relationships
- Attention to detail
- Critical thinking
Classical Numismatics
I am a collector, dealer, and researcher of ancient coins and have been involved in this sector of the hobby for over 13 years. I am currently working on a die study to identify celators of Lysimachos type coinage for future reference and researching purposes. I am a current ANA, ANS, and ACCG member. I also founded the Pentapolis Ancient Numismatic Association, based in Nashville, Tennessee.
Timeline
Territory Manager
Hi-Line
05.2023 - Current
Delivery Driver
UPS
07.2020 - 04.2023
Package Handler
UPS
06.2014 - 07.2020
Maintenance and Grounds
The Villager Condominiums
01.2013 - 08.2013
Server, Host, and Cook
Music City Flats
11.2011 - 09.2013
Quality Control, Assembly, and Logistics
Military Systems Group
03.2011 - 01.2012
Accounting Clerk
Walmart
08.2010 - 04.2011
Enumerator
US Census Bureau
03.2010 - 06.2010
Mechanical Engineering
The University of Tennessee - Chattanooga
Design/Drafting Engineering Technology
Chattanooga State Community College
Associate of Science - Mechanical Engineering
Columbia State Community College
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